Current location - Plastic Surgery and Aesthetics Network - Jewelry brand - How do store sales greet customers? Shouting "welcome" will only drive customers away.
How do store sales greet customers? Shouting "welcome" will only drive customers away.
Xiu Xiu recently joined a jewelry store as a shopping guide. Because this job is hard to find, she works very hard. As soon as she opened the store in the morning, Xiu Xiu automatically stood at the door of the store and shouted "Welcome" to passers-by, hoping to infect passers-by with her enthusiasm and spend money in the store. However, Xiu Xiu found that after she shouted, people passing by the store didn't even look at her shop, and some people even went further away from the store. Xiu Xiu puzzled and touched his face. His face value is not low. Why does everyone seem to avoid it?

Put yourself in others' shoes. If you are a customer, can the long-term "welcome" of the clerk arouse your desire to buy? I feel that instead of arousing my desire to buy, I unconsciously worry that "this guy wants me to buy his things" and have the impulse to escape.

So, how to greet customers is appropriate? In fact, it's very simple. Just say hello to every customer seriously. If it is morning, just say "good morning", or you can just say "hello, we have XX for sale here!" .

When greeting customers, you should face them positively, look them in the eyes, always smile and nod slightly, accurately convey your greetings, and let customers feel your existence and sincerity in your eyes. Some customers will be curious about this sincerity.

There are also some greeting tips. Skill is the speed of saying "good morning" and "hello". Observe the speed at which the customer walks towards you, so we should say hello at the same speed as him. For example, young customers will walk faster, so when we say "good morning" and "hello", the speed will be faster. If we are dealing with older customers, we must slow down a little. The speed at which we greet different customers varies from person to person, so that customers will not feel that your greetings are the same and will accept your greetings more easily. Moreover, not only the customers you greet, but also the passing customers will have trust in you, killing two birds with one stone.

If there are children among the customers, it is a plus to say hello to the children seriously. There are many salesmen who only greet adults and ignore the existence of children, which is not effective. You know, if you say hello to your child, the parents behind him will definitely see it. If we squat down, look the child in the eye and say "hello" to him, the child will respond with "hello" or hide behind the parents shyly, so that we can have some communication with the parents of the child, and the barriers in our hearts will naturally be eliminated, and the communication will go smoothly. If you can talk to customers, the chances of customers being interested in goods will be higher, and the chances of buying goods will also increase.