I'm in the jewelry business. First of all, you should master more jewelry knowledge. I wonder if your company has trained new employees in jewelry knowledge and sales skills? If you have more knowledge, you will naturally introduce it. Don't be too timid, leave home with customers, learn to praise customers, for example, sister, this dress of yours is really beautiful, where did you buy it? Look for the bright spots in customers and praise them. See how old employees do sales. I don't know if you are still on probation. If you still have the courage to shut up, you will be eliminated soon.