First, the goods must be purchased in our store, and those not purchased by our store cannot be exchanged for the time being. 2. Customers should provide shopping invoices, shopping receipts (including machine-printed receipts) and commodity labels when exchanging. Three, the goods must be consistent with the label of the goods (except for maintenance, the jewelry can not be replaced). Four, the purchase of thousands of gold jewelry must be greater than the original purchase of jewelry weight.

Customers need to check and accept the return in the original shopping cabinet group first. After passing the gold inspection and going through the corresponding formalities, you can buy new goods. First, check the receipts, invoices and labels of the original goods according to the exchange conditions. No invoice is ok. If there is an invoice, you should find the original shopping receipt according to the invoice, make a copy after verification, and recheck it at the cashier. Secondly, the receptionist is responsible for accompanying the customer to check the gold, and then weighing it. According to the weighed weight, the price of thousands of gold jewelry on the day, the original jewelry code, name, commodity code, return processing manual number and the date of the day, issue a return receipt to verify the service fee. Collect wages and get back the original ornaments. Jewelry after gold inspection can no longer be handed over to customers.

Then, for the repaired and repaired ornaments, the weight of solder joint materials is not included in the weight of the scale. General treatment: 1. If the weight of the original jewelry label is exceeded due to the patch, it shall be calculated according to the weight of the label. Second, although there is a patch, but it does not exceed the weight of the label, according to the size of the solder joint, the 10-30 yuan loss compensation fee will be charged or the solder joint will be removed, which will be calculated according to the actual weight of the weighing scale. Finally, customers can buy thousands of gold ornaments in the original cabinet or other cabinets with the return ticket. If it is not purchased in the original cabinet group, the receptionist of the original cabinet group should explain the weight of the original jewelry to the reception cabinet group. The sum of the selected ornaments must be greater than the weight of the original ornaments.