1, not online at first, but in your mind.
You need to find out what kind of store you want to open. At this point, there is no difference between opening an online store and opening a traditional store. Finding a good market and the competitiveness of my products is the cornerstone of victory.
2. Choose a store platform or website.
You need to choose a website that provides a personal store platform and register as a user. This step is very important. Most websites will require to stop registration with valid certificates such as real name and ID card. When choosing a website, popularity, whether it can be charged and the charging status are all very important indicators.
3. Apply to the website to open a shop.
You should carefully fill in the classification of goods provided by our store. For example, if you sell fashion watches, you should classify it as "watch" among "jewelry, watches and glasses" so that your target users can find you accurately.
Then you need to give your store an eye-catching name. Which store the user clicks on in the list depends more on whether the name can attract people. Some online stores display personal data, which should be truthfully filled in to increase trust.
Step 4 buy goods
Being able to purchase goods from familiar channels and stations, controlling costs and purchasing goods at low prices are the key.
5. Log in to the product
You need to fill in the name, origin, location, nature, appearance, quantity, trading method, trading time limit and other information of each product on the website, preferably with pictures of the products. The title should be as comprehensive as possible, highlighting the advantages, because when others search for such goods, as long as the title will appear on the list.
In order to increase absorption, the picture quality should be as good as possible, and the explanation should be as detailed as possible. If you need to send it by post, you'd better specify who is responsible for the postage. Another important thing when logging in is to set the price. Usually the website will provide the starting price, reserve price, biting price and other items set by the seller.
6. Marketing implementation
In order to enhance the popularity of your own store, you should stop marketing at the beginning of opening the store, but it is not enough to be limited to the Internet. It should be implemented through online and offline channels.
7. Services during the sales period
When deciding whether to buy or not, customers may need a lot of information that you have not provided. They will put it online at any time, so you should reply patiently in time. However, it should be noted that many websites will prevent buyers and sellers from providing any personal contact information online, such as email address and telephone number, or they will be punished.
8. Purchase and sale
After the transaction is completed, the website will inform the contact information of both parties, and stop the transaction in the agreed way. You can choose to buy and sell in person, or you can choose the way of remittance or mail, but you should complete it as soon as possible, so as not to doubt your credibility. Whether other after-sales services can be provided depends on the prior agreement between the two parties.
9. Assessment or complaint
Reputation is a very important factor in online business. In order to establish a reputation environment, if the business is satisfactory, it is best to give the other party a favorable comment and get the favorable comment from the other party through good service. If the sale fails, give a bad review or complain to the website to reduce the loss and warn others. If the other party complains, deal with it as soon as possible so as not to leave a stain on my reputation.
10, after-sales service
Needless to say, perfect and thoughtful after-sales service is a very important bargaining chip that merchants insist on. Different people keep in touch with customers and manage them well.