If it's not a quality problem, you can't return it. If it is a quality problem, it will not be returned at the original price. Within seven days from the date of sale, if there are quality problems, consumers can choose to return, exchange or repair. If the invoice or jewelry label does not conform to the grade, the unqualified products detected by the testing department authorized by the Municipal Gold and Jewelry Industry Association shall be returned to consumers.

According to Article 24 of the Law on the Protection of Consumers' Rights and Interests, if the goods or services provided by the operators do not meet the quality requirements, consumers may return them according to the provisions of the state and the agreement of the parties concerned, or require the operators to fulfill the obligations of replacement and repair. If there is no state regulation and agreement between the parties, consumers can return the goods within seven days from the date of receipt. After seven days, consumers who meet the statutory conditions for terminating the contract can return the goods in time. If it does not meet the statutory conditions for terminating the contract, it may require the operator to fulfill the obligations of replacement and repair.