Let me answer your question step by step! I hope I can help you ~

1. Do you know the news that Xie Ruilin (TSL) jewelry founder Xie Ruilin and his son were jailed some time ago? They just join hands with many travel agencies in Hong Kong (in fact, they pay bribes in disguised form) to let mainland tourists who come to Hong Kong visit their jewelry stores, and give the tour guides as much money as they can. If they buy them, the money will be higher! This is allowed in Chinese mainland, but illegal in Hongkong. Every year, many mainland tourists come to Hong Kong, and many Hong Kong jewelry companies see this consumption hotspot, so they gradually derive some unclean behaviors.

2. How is "operation" a "glass face"? Is it crystal? I feel very strange that the landlord didn't specify what your material is, k gold or jade? If it is a crystal, it is probably beyond repair. I think it's a glass shell. You can only change the whole face, just like a broken watch dial.

General maintenance can only be done in the place where you bought it. Cross-brand maintenance is very difficult. In case the maintenance can't meet your requirements, the merchant will bear the responsibility, but you can also go to the brand store to ask.

I suggest you go to the local gold and silver jewelry processing workshop for repair, which is what they do for a living. Also, you can go to Taobao or Yi Bei to ask, some online shopping stores may be able to provide this service, and you should search online more, and some manufacturers can help you repair it, but you must determine the credibility in advance.

5. Don't worry, the landlord, things can always be solved, but I wish you happiness ~:)