Jewelry sales training experience in this short training day, I also learned some knowledge. Although I haven't been in this jewelry industry for a long time, I gradually began to like this industry. Only when I like it can I do better, right? Teacher Zhou is right. This is a personal promotion. If the brand wants to develop, it will develop to a higher level, so we need to study hard to achieve this effect. I am very happy to come to this place, and I have met many colleagues and sisters. It is a kind of fate to come here. I hope I can do this job well with you. Wherever I go, since I have chosen this job, I will be responsible for it. First of all, as a shopping guide, you should be able to fully understand all the goods in the store. Sales is also an art, which can exercise a person's will. As a jewelry salesman, we should pay attention to language skills and let customers buy satisfactory jewelry. I can't say that I know it very well, but I will try my best to explain it to customers and let them choose better and more satisfactory products. Now the market is very competitive, so we should' deliver' ourselves with the best service attitude, so that buyers who can come in and buy can feel the warmth and atmosphere here, and let them clearly understand their consumption and buy the agreed styles. I was not very professional about diamonds before, but I vaguely knew a little. After listening to the class, I suddenly feel that diamonds are rich and artistic, and it is incredible to compare the love between people to be so pure. When I didn't come into contact with this business, I only knew it was diamonds. In fact, there is a lot of knowledge in it, which needs me to learn slowly and actively through newspapers, magazines and online books. This is my feeling in the training.
1, welcome customers with a good mental state. When a customer enters or prepares to enter the store, he or she immediately stands up politely and greets the customer with a smile, which is essential no matter what line he or she is in, so it is also a courtesy to the customer. When he or she sees your smile, you can give him a relaxed shopping mood. 2. Show jewelry Many customers just look at it with the mentality of shopping. As shop assistants, we should introduce jewelry to them. The more jewelry customers know, the more satisfied they will be after buying. Even if they read it, they should do our duty. Just because they don't buy it this time doesn't mean they won't buy it next time. Just because they don't buy it doesn't mean that their relatives and friends won't buy it. We can't judge a book by its cover. 3. Promote transactions. There are usually thousands of pieces of jewelry, which is also a relatively large expenditure. Some people may be hesitant and often feel pressure before the final transaction. We are worried about this and that, and we must make decisions for him and push his intentions. Otherwise, if he looks around again, he may never come back. In this case, one order will be sold less. That step is a pity. 4. After-sales service When the customer decides to buy and pay, our work is not over. The most important thing is to introduce the knowledge of wearing and maintenance to the customer in detail. For example, diamonds are light and oily, so try to take them off when doing housework, and don't put them with other jewelry when not wearing them. Say some words of blessing, and customers will feel more comfortable. After training, I have made some progress, but there are still some shortcomings. As long as I have an enterprising heart, I believe I will do well and make greater contributions to the development of the company. How to sell more jewelry, how to treat customers and how to better improve their business level all need to be practiced slowly in the future. Finally, I wish the company better and better! Generally speaking, there is still a lot of room for improvement, but there is only one goal to make me perform better. Thank you again, Miss Zhou.