1, go to the jewelry store to negotiate for a refund;

2. Ask the person in charge of the mall to negotiate a refund;

3. Call 123 15 Consumer Protection Association to complain;

4. Call the industrial and commercial bureau to complain;

5. Keep consumer receipts and other evidence for prosecution.

If the victim loses a lot, please keep the exchange receipt to the shopping mall or supermarket, or complain to the industry and commerce, consumer associations and other departments. It is recommended to negotiate with the merchant about the return of goods. If negotiation fails, you can call 123 15 or file a lawsuit.

People's Republic of China (PRC) price method

Article 41

If the business operator causes consumers or other business operators to pay more because of price violations, it shall return the overpaid part; If damage is caused, it shall be liable for compensation according to law. Article 42

Operators who violate the provisions of clearly marked prices shall be ordered to make corrections, their illegal income shall be confiscated, and they may also be fined not more than 5,000 yuan. Article 45

Local people's governments at all levels or relevant departments of people's governments at all levels, in violation of the provisions of this law, set or adjust prices without authorization or fail to implement statutory price intervention measures or emergency measures, shall be ordered to make corrections and may be informed criticism; The directly responsible person in charge and other directly responsible personnel shall be given administrative sanctions according to law.