1. Have you ever shopped online?

A. Yes (continued)

2. Shopping websites

A. Mostly in Taobao (JD.COM)

3. Shopping frequency

E. I basically buy it every month.

4. The most worrying place for online shopping

A. commodity quality B. seller's integrity C. payment problem D. commodity logistics E. settlement of sales disputes F. after-sales service (all)

5. Main categories of shopping

B. Cosmetics C. Computers and digital E. Books, audio and video F. Household appliances G. Household articles H. Food and health products

6. How old are you?

C.25-40 years old

7. Total consumption per shopping (average)

C. 100-200 yuan