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How do civil affairs departments do mass work well?
First, the premise of doing a good job in mass work I think the first thing is to do a good job in village cadres (why do you say that? Because village cadres play a connecting role, the above policies need to be publicized and implemented by village cadres, and the thoughts and ideas of the masses below need to be brought up by them. If the thought of a grass-roots village department is not clear, it will be difficult to carry out and communicate the mass work below, let alone how to do it better. For example, in our current family planning work, if some family members of village cadres or themselves violate the rules, do not collect social welfare fees and do not implement birth control measures, then how can villagers take the lead shows that their thoughts and policies are at a low level. For example, now some village cadres are commenting on rural subsistence allowances, so will the villagers have opinions? If it is really difficult, or natural or man-made disasters, the villagers in the village can accept it. Besides, the masses can't figure out why we can't comment on this subsistence allowance when he is a village cadre and gives it back to his parents. Lin, the village head of Gaopi village, did a good job and did it for him at the villagers' congress. Because his father was seriously ill at that time, he spent a lot of money to see that more than 30,000 yuan could enjoy the minimum living allowance according to our minimum living allowance policy, but he still gave the index to other poor people, and Li Cunchang of Nanxi Village also did well. The jury members evaluated his father, but at the meeting, he said that his father didn't want it and gave it to someone else. But some village cadres are different. Not only his parents but also his uncle wants to eat. The year before last, we went to their village households for rectification activities. After investigating the situation, he dared not cancel the subsistence allowance for his family. He came to me and told me in a somewhat imperative tone that there were only two quarters left in their minimum living allowance this year. I think this passed everyone's comments and sent it to them without any comments. I don't think there's anything wrong with it. As far as I know, everyone is also commenting on his family and relatives, because there are not many village representatives and party member, so there is no way to avoid offending him, but he should tell his family and relatives not to write an application, or make an explanation after the evaluation, so that the work in the village can be done better. The year before last, our rectification was cancelled. It is said that he enjoyed it in another way. I think if this village cadre is too selfish and unfair, many contradictions and disputes will follow, so the key to doing this mass work is to do the work of village cadres first. Thought and thinking must be clear and synchronized with national policies.

Second, do a good job in mass work with the consciousness of serving the people. It is necessary to understand the emotional basis of people's sufferings and solve the practical problems of the masses. Our deep feelings for the people depend on our strong sense of service. With the rapid economic development and the concentration of social contradictions, especially the polarization between the rich and the poor, people's lives are still difficult and there are many social contradictions. (Just like the problem of subsistence allowances mentioned at the beginning, some people have good living conditions, but in contrast, life is a bit difficult, because they can't be people in the local area, so they can't assess the subsistence allowances), and there will be many social contradictions. Maintaining a good interactive relationship with the masses, sincerely understanding their sufferings, sincerely helping them solve their difficulties and problems, and creating a fair and just society are the keys for us to do a good job in mass work under the new situation. We often meet such an object and ask us, why is the money less? Where did you deduct it? The standard in Hunan is much higher than ours. How dare we have less money? The people in your government are really bad. Looking at his passbook carefully, I found that the money in it had already been used up. I just slowly explained to him what date the old man's money arrived in your account. Do you remember the date on which the money was taken? So there is no money in the passbook now, and the money will arrive next quarter. Oh, he went on to say, I want to make a copy of your payment standard document and let my son check it online. Listening to him, the old man on this mountain was angry and funny, so he had to sit through it and explain slowly. A smiling face, a stool and a cup of hot air, everyone who came to work was well received. If you don't sit patiently and the service is not good enough to satisfy him, maybe his old man will go around to reflect the situation. The key is that he can't make it clear and has a bad influence. Last time, a special care recipient in Yongqing Village went to the Civil Affairs Bureau regardless of red and white. The bureau of letters and calls has asked us to explain enough to the finance office. Therefore, to do mass work, we should have a good sense of service and a good service attitude.

Third, to do a good job in mass work, we should be proficient in the policy treatment of national and local laws, regulations and rules, so as to "manage people by system" and "act according to procedures" and reduce arbitrariness. When it comes to policies, it's not that our village cadres don't understand them. Many things, he is afraid of offending people. When you encounter something difficult to do, just point. When you go to the city, just like the current civil affairs work, you should not apply for disaster relief funds through the "one card". When people in need apply for assistance, they can be given subsidies from 200 yuan or 300 yuan after passing the examination. Therefore, it is true that people in difficulty can find the official seal of the village now. Then we can only explain whether he is a natural disaster or a man-made disaster. In fact, we have already told Murakami that it is really difficult for him to apply for relief. After the town gave disaster relief money, your village helped him solve the problem. Murakami received the application and explained it very well, but Murakami basically didn't do that. You went to town to find someone, which virtually increased our workload. Just like a few weeks ago, a psycho in Zengxi Village burned down his house. His mother came to our office crying and asked us to help him build a house. Anyway, she has no money, so I have to explain the policy well. Next time there is a disaster relief fund for you, priority will be given to building a low-income house for you next year. It's no use talking for a long time If she has no money, she won't go. Because my husband was seriously ill, he borrowed a lot of money and died. It was really difficult. Finally, I had no choice but to find Murakami and ask Murakami to help him build a simple house first.

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Fourth, to do mass work well, we must care about the masses. In short, caring about the people's food, clothing, housing and transportation is also the minimum requirement for doing a good job in mass work. On this basis, it is more important to accelerate economic and social development and meet the people's reasonable needs in economy, politics, culture and ecology. Pay attention to people's livelihood and interests and ensure the further improvement of people's quality of life. Several things mentioned by the mayor in our town's NPC report, such as making squares and installing street lamps, show that the people's quality of life and happiness index have improved, which means caring for the people. Democratic rights have been further guaranteed; Great changes have taken place in people's living conditions, lifestyles and ideas, and people's needs are constantly adjusting and changing. The year before last, I held a year-end summary meeting in the Civil Affairs Bureau. Li said that we should be full of enthusiasm for civil affairs work, full of true feelings for the masses, and work with feelings. Only when you really make friends with the masses will the masses treat you as a friend and a relative. Do mass work with feelings. As the saying goes, know yourself and know yourself. The same is true of doing mass work. To do a good job in mass work, we must first understand the masses, be good at making friends with them and know their thoughts. Treating the masses as relatives is the embodiment of trust and respect for the masses. Feelings can't be faked, but they are the crystallization of the long-term and often deep-rooted cultivation of the masses. With the feelings of being close to the masses, there will be more frankness between people and more harmony in society.