You can't return 100% gold. This needs to be settled by both parties through consultation. Most gold shops have no reason to return goods for seven days. If it is not a quality problem, it cannot be returned. If it is a quality problem, it will not be returned at the original price. If the following quality problems are found, consumers can choose to return, exchange or repair them:

1. The contents of precious metals such as gold, platinum, palladium, silver products and K gold in precious metals, jewelry and its inlaid products are not enough to be marked on invoices or ornaments.

2. The gold, platinum, palladium and silver products in precious metals, jewelry and inlaid products priced by weight are not enough to be marked on invoices or ornaments.

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Gold purchase guide

1, if you want to choose a brand enterprise with good reputation, don't be greedy for cheap brands, and the price of gold is relatively transparent, obviously lower than the market price, so be careful;

2. When buying gold products, remember to ask for invoices, which is the core of protecting consumer rights;

3. If in doubt, it can be detected in time. The gold jewelry testing institutions under the national technical supervision department are located in major cities, which makes it easier to detect the composition of gold jewelry.

4. Choose to invest in gold products such as gold bars and nuggets, and choose regular merchants who promise to buy back, and the quality can be guaranteed.