Jewelry stores are different from other types of shops, because jewelry is not a necessity for people, but a dispensable accessory, so it is more difficult to sell than other commodities; How can we increase the sales of jewelry? Increase the turnover of jewelry stores?
Anyone who runs a jewelry store will find that the business of the new store is particularly good in the first few days, but after a long time, the business becomes weak; In fact, not only jewelry stores, but other stores are always good after opening for a few days; The main reason is that new stores are always fresh to people, so they will attract a large number of people, and new stores usually have some discounts to promote sales; Another important factor is the Matthew effect. The more people come, the more people attract, and the more people buy, the more people attract.
Holidays can be a growth point of your business; Every holiday, we will see that many shopping malls and shops are engaged in promotion and various activities, with the purpose of attracting more customers, selling more goods and increasing sales. Jewelry stores should also make full use of holidays to increase business income.
So how can jewelry stores increase sales? I think we should pay attention to several aspects:
I think the most important thing is to let people know about diamonds.
The more people flow, the more likely the transaction is. Although traditional jewelry stores are located in prosperous areas. Naturally, there are many busy people. Then why are so few people walking into the jewelry store? I think the most important thing is that people don't understand diamonds. The price of gold is transparent, so I won't talk about it here. The first concept that diamonds give people is that they are expensive, and only rich people will buy them. But the reality is that people with low incomes account for a large part. So they can't afford it? The answer is no! To solve this problem, it is necessary to understand the current situation of China's jewelry and diamond market. What do people buy diamonds for? At present, 80% of diamond consumption in China is concentrated in the wedding market, which means that most people will have the desire to buy when they get married. Then why not buy it at ordinary times? The high price is only part of it, and more importantly, people don't understand diamonds. As an ordinary wage earner, he would never go into a jewelry store. They know that they haven't been to those places. They can't afford those jewels. This is the deep-rooted view of most people on jewelry stores. This is also the core reason for the low flow of people in jewelry stores. So what are we going to do? Do we just watch people who have the ability to buy pass by our store every day and be indifferent? No, you can't! At the same time of marketing, we should let consumers know that the goods we sell are noble, and at the same time, we also have many goods with approachable prices. Well, my shop has all kinds of goods at all prices. Then why is the traffic still so small? This is the focus of my marketing.
The focus of my marketing is: active marketing, everyone reaches the standard!
In fact, the product structure of any jewelry store must be high, middle and low-grade goods, whether it is Cartier, Tiffany, MFDIAMOND or a domestic brand. (In fact, the low-grade products of foreign brands are not in line with domestic consumption, which is not discussed here. Since my jewelry store has affordable and approachable products, so do other stores. Consumers can afford it, but they just don't buy it. There must be a solution to this problem. The key to solve this problem is to let consumers know the price of jewelry, what they can afford and what they can buy at ordinary times. What we have to do is to distribute leaflets and information about our cheap goods. The leaflet is accompanied by pictures and words, focusing on low-priced products. And the low-priced goods here need to be priced. For example, series A in 500 yuan, series A in 800 yuan and series A at 1000 yuan. Let consumers know that they can actually afford a lot, and let them know that in addition to shopping for clothes, they can actually go to a jewelry store to have a look. (Here, China consumers' inferiority complex in the face of high-end goods will be discussed in detail later. What needs to be emphasized here is that in the jewelry store, several jewelry guides sit there all day. How many guests with purchasing power can come in? Why are you sitting in the shop? We should take the initiative. In today's society, if you don't market others, others will market you.
Another key point is the attitude of the jewelry shopping guide in the store. According to my observation, there are many people selling high-grade goods in China. What are the characteristics of some people in China? It hates the rich and the poor. To put it bluntly, it is to look down on some consumers, be self-righteous, think that others can't afford it, or think that others just come to see and won't buy it. So I became very arrogant and paid little attention to consumers. This is precisely the result of China's long-term historical background. I can't find out when it started, but this work attitude must be put an end to. This is a huge scourge and cannot be underestimated. Once found, employees must deal with it seriously. The premise of severe treatment is that the manager or store manager must have trained employees in this field before, otherwise they are not qualified to say employees. The manager should let the employees know that all the people who enter the store are our guests, whether they are buying or watching, or coming in clamoring for a return, or even coming in to shelter from the rain. We should all take it seriously. As the saying goes, it is not surprising to be polite to many people. How can you treat others psychologically? Don't you think others don't know? Correctly educating employees is the key. What I ask is: "excellent service, customer first"! This is a rule that all employees must remember and do well.
The first is to improve the transaction rate.
Second, adjust the commodity structure.
Third, strengthen the quality of employees.
Fourth, strengthen the quality of after-sales service.
Fifth, always pay attention to the latest information of the industry.
How to increase the sales of jewelry stores? The marketing skills of platinum jewelry chain stores are an important means to increase the sales of platinum jewelry stores. Using necessary marketing means to retain customers also has strong technical requirements for operators.
Platinum jewelry chain stores can understand everything by putting their feelings into it. You should be able to put yourself in the customer's shoes, observe through the customer's eyes, and understand the customer's needs, so as to provide quality and effective services. When meeting different types of customers, platinum jewelry store employees need to provide different service methods, such as being patient with irritated customers and talking gently with others; When dealing with dependent customers, platinum jewelry store employees should be good at thinking for them and give some useful suggestions, but don't exert too much pressure; For customers who are dissatisfied with platinum jewelry, platinum jewelry store employees should be frank and polite and maintain proper self-control; For those customers who want to try it, the staff of platinum jewelry store should be patient enough to provide them with thoughtful service and show high professional standards. The staff of platinum jewelry store should be polite and treat the guests rationally.
When customers spend money in platinum jewelry chain stores, they don't want to see the employees in platinum jewelry stores pull a long face. When customers are angry and complain, this kind of performance will only add fuel to the fire. On the contrary, if you smile at the customer sincerely, you may infect him, make him adjust his attitude, or make him feel happy, and smile to convey such a message to the other party: "Nice to meet you, I am willing to serve you." When you smile, you are in a relaxed and happy state, active in thinking and able to creatively solve customers' problems.
The key to mastering the marketing skills of platinum jewelry chain stores is to understand the needs of customers. Behind every satisfied customer, there may be more opportunities hidden. Only by mastering these sales skills can business be done well.
Are you satisfied with the above answers?
How to increase the sales of a jewelry store, the first is personnel management. Whether there are contradictions among personnel, especially those with relatives, is prone to problems. Secondly, whether the market environment has changed, go to the surrounding areas to do market research, mainly to investigate the prices of gold and inlay, and whether there are any brands engaged in promotional activities recently, so as to know ourselves and ourselves. Finally, seek the help of the head office, ask to send someone to come over for training and help market research, and whether it is necessary to carry out advertising promotion, product replacement or promotion activities according to specific market conditions. Jewelry brands are all regional. What is done well in Shanghai is not necessarily the case in other places, including Lao Fengxiang. The main reason is that it has solidified into a brand that adapts to Shanghai characteristics and has not been adjusted in time with the local market situation.
Jinliufu Jewelry Store Sales Month summarizes the importance of how to write promotion, publicity and management.
There is no model essay.
The following is for reference,
Mainly write down the main work content, how to work hard and the achievements, and finally put forward some rationalization suggestions or new efforts. . . . . . .
Work summary is to let the superior know what contribution you have made and reflect the value of your work.
So you have to write a few points:
1, your understanding of the position and work 2, what did you do specifically?
3. How did you work hard and what things did you solve with your brain? Even if it's nothing, write something difficult. How did you solve it through hard work?
4. What abilities or knowledge do you need to improve in your future work?
5. The superior likes people who take the initiative to work. You should make all the preparations in your work, that is, the preparations in advance are as follows for your reference:
Summary is a comprehensive and systematic overall evaluation and analysis of the situation over a period of time, and an analysis of achievements, shortcomings and experiences. Summary is a kind of applied writing, which is a rational thinking about the work that has been done.
Basic requirements of summary
1. Summary must have an overview and a description of the situation, some simple and some detailed.
2. Achievements and shortcomings. This is the main content of the summary. The purpose of summing up is to affirm the achievements and find out the shortcomings. What are the achievements, how big, how to use them and how to achieve them; How many shortcomings there are, what aspects they are manifested in and how they are produced should be clearly written.
3. Lessons learned. In order to facilitate the future work, we must analyze, study and summarize the previous work experience and lessons to form theoretical knowledge.
Summarize the precautions:
1. We must seek truth from facts, the achievements are basically not exaggerated, and the shortcomings are basically not narrowed. This is the basis of analysis and learning lessons.
2. Clear organization. This sentence is fluent and easy to understand.
3. Be detailed and appropriate. There are important things and minor things, so when you write, you should highlight the key points. The problems in the summary should be divided into primary and secondary, detailed.
Basic format of summary:
1, title
2. Text
Introduction: overview, overall evaluation; Summarize the full text.
Subject: analyze the shortcomings of achievements and sum up experiences and lessons.
Conclusion: Analyze the problem and make clear the direction.
Step 3 sign
Signature and date.
What knowledge should a salesman in a jewelry store have? In fact, the first thing is a good image. If it's good, it's easy. Nothing will happen. At the beginning, he will systematically train for about 5 days. Don't worry, it won't take much time to really go to work. People who don't want smallpox don't want it even if they say it, because that's what my sister does. I haven't seen her know much about professional things, but she can still sell them. Besides, an expert looks at the doorway and a layman looks at the scene.
What safety measures do salespeople take in jewelry stores depend on the location of jewelry stores or in shopping malls? Or independent stores, shopping malls are relatively safe, shopping malls will be equipped with some security and security systems. Independent stores are different. They should have their own security, monitoring and infrared equipment. We have all these in our shop. As for salespeople, they should master a series of knowledge about fire protection, and the other is how to do a good job of anti-theft. Here is a little knowledge about anti-theft in our store, you can refer to it. Of course, there are policies in the world and countermeasures in the world, and thieves have many means.
How to prevent theft and fraud in jewelry stores
First of all, the clerk should have a tacit understanding and a sense of responsibility.
Liars and thieves usually look for opportunities, step on the spot many times, and pay most attention to newly opened shopping malls and shops. As soon as they enter the store, they can tell who is familiar and who is careless. Therefore, our shop assistants should form the habit of observing customers.
If the business is not busy, the shopping guide had better let the customer sit down and pour water after picking up the customer. This will fundamentally resist the attempts of thieves and swindlers.
Salespeople should first form good habits. Customers should not look at the goods more than two pieces, and only one piece with a value of 5,000 yuan can be used. Take out the tray first, clean it and put it on. If customers don't like it, they can just put it in the cupboard. If customers can't make up their minds, they can put the goods on the pallet first. Put aside the empty props, one prop is empty. If the customer finds an empty prop after reading it, he can immediately judge whether the goods have been put in the cabinet or lost.
Prevent customers from carrying big bags and small bags to the shopping mall: Because you will put all the items together with props and commodities into big bags and small bags when people are not looking, most salespeople think that they will have good luck today, even if they lose the items, they will not be prepared, because this kind of customer has already planned it, and he will let you choose many items back and forth, and salespeople will spend their eyes to choose.
The simplest thing is that customers come to the store many times to choose a certain style. He will buy an imitation jewelry or zircon inlay, and when you are not looking, change the bag and leave.
There is another situation: several people choose something they don't like, and he will stick the goods under the counter with chewing gum. After leaving, even if it is found missing, it will be difficult to find it for a while. After a few hours, he will call his companion back and sit down to get the goods according to his designated position.
Also, our packaging bags and boxes should be avoided as much as possible. A product needs to be packed in a box. No matter how beautiful our packaging is, no matter colleagues, friends or guests, we can send one or sell one to him. You should politely refuse him, because it may be the seed of a hidden danger. At that time, he will treat our packing boxes and bags as fakes in advance and replace them when you are not ready until you find it is too late. Moreover, our packing boxes also need costs, and the company's general warehouse should also be counted with the goods at the end of each month. If there are special circumstances, you need to apply to the store manager for approval whether you can send more.
Beware of customers who look rich and look at big items when they come up. Point your finger at here, here and here. We must adhere to the principle of taking only one item outside the cabinet to prevent criminals from taking advantage of it.
Pay first and then pick up the goods: it looks simple. Don't trust them just because they are friends or leaders. Everything is done according to the regulations, that is, pay first and then pick up the goods, remember! (Special circumstances need to be reported to the company boss for personal confirmation)
Some customers don't care much about the discount of high-priced goods, and are eager to pay for them. Don't worry, consider whether the credit card is fraudulent. The card is finished, but our company can't receive the money. Or the customer takes out a lot of cards but can't swipe them, saying that the password is incorrect, and so on. . . .
Pretend to be deaf: Generally, several people pretend to be deaf. They either come to play tricks on our store or take away the bags of the guests in the store.
Some high-level scams are even more terrible: he can cheat away large items or a whole plate of goods in front of many salespeople, but no matter how clever the means are, if he is careful, there will be flaws, and criminals will retreat.
There are countless ways to steal and cheat, and afterwards you will find that the process is very simple, just like a child's game. It's just that they have repeatedly succeeded in grasping the shortcomings of some people, such as being greedy for petty gain and quick success. I believe that paying more attention, being good at observation and uniting as one can completely prevent theft and deception at the top.
What good sales plan does a jewelry store have depends on what kind of jewelry you mainly sell, what kind of people you face and the location of the store, all of which should be considered.
How to improve the turnover rate of jewelry store salesmen? Learn to judge people and practice eloquence.
Observe how other colleagues make deals.
I wish I had time to invite you to dinner.
I wish you happiness every day.
How to carry out online sales of jewelry stores? This has become a concern at present. Let's take a closer look! In fact, the core operation method of jewelry online sales is to sell a large number of goods to all consumers under the mask of flaunting noble quality, scarce products and convenient channels. In the successful brand strategy of online jewelry sales, it is the first priority to hold high and fight high and shape the brand image. Never let customers think of keywords such as "online sale, low price, low quality". From the beginning of brand establishment, they will flaunt the orthodoxy and noble lineage of the brand culture they represent. As a result, products from the world's top groups and royal brands have become buzzwords in the jewelry online sales industry. They need to have world-renowned core genes and make customers psychologically accept that they are symbols of noble brands and wealth. Then they symbolized the brand symbol. On the website, these symbols, which are easy to be recognized quickly, are usually placed in an eye-catching position to highlight their status. Online sales of jewelry, without exception, always keep innovation, keep up with the trend of the times, and make products full of youthful vitality. They always remind consumers that they are all classic brands with 2 1 century vitality. Whether it's a new product, a new spokesperson or other activities. These brands should always ensure that they are fresh to consumers, so as to attract mass consumers. In terms of price strategy, it is also clearly defined to develop products within the tolerance of mass consumers. For online jewelry sales, they know that the market space of online direct selling depends not only on the value strategy, but also on the popularity of the network among customers. In a country or region, the different stages of network development directly determine which channel model online direct selling enterprises adopt. In this sense, China's online jewelry sales and marketing should not copy foreign models, but should establish a structure suitable for its own characteristics. Through the understanding of the above information, do you think the online sales method of jewelry stores is very good now? Now that you know all the relevant information, I believe you will also see the great power of today's online market, and there is still great potential to be explored. Do you think these are the best?
How to improve the sales skills of jewelry store clerks? Jewelry stores use necessary marketing methods to retain customers, which also has strong technical requirements for operators. What kind of service do customers want? Why do customers want such services? These are two questions that jewelry store clerks should constantly remind themselves when observing customers. You can understand everything by putting your feelings into it. You should be able to put yourself in the customer's shoes, observe through the customer's eyes, and understand the customer's needs, so as to provide quality and effective services. When meeting different types of customers, the clerk of jewelry store needs to provide different service methods, such as treating irritable customers and talking patiently and gently with others. When dealing with dependent customers, jewelry store clerks should be good at thinking of them and give some useful suggestions, but don't put too much pressure on them. For customers who are dissatisfied with jewelry, jewelry store clerks should be frank, polite and maintain proper self-control. For those customers who want to try it, the clerk of jewelry store should be patient enough to provide them with thoughtful service and show high professional standards. Jewelry store clerks should be polite and treat customers in a rational way. For various reasons, customers are reluctant to express their expectations, but through vague language and body movements. When customers spend money, they don't want to see the clerk pull a long face. When customers are angry and complain, this kind of performance will only add fuel to the fire. On the contrary, if you smile at the customer sincerely, you may infect him, make him adjust his attitude, or make him feel happy, and smile to convey such a message to the other party: "Nice to meet you, I am willing to serve you." When you smile, you are in a relaxed and happy state, active in thinking and able to creatively solve customers' problems. The above details the skills of starting a jewelry store. I hope that entrepreneurs can master these skills in the actual business process. Although this can't guarantee 100% profit, it is still helpful.