Therefore, if consumers buy fake and shoddy goods and merchants have a clear notice of "fake one loses ten", we can assume that we can rest assured that the claim is the true meaning of the merchants.
Second, it is illegal for a merchant to fail to fulfill his promise: if the merchant makes a promise of "fake one loses ten", then it is necessary to make a fake one loses ten, otherwise it is illegal. If you buy fake goods, you can complain to the consumer association or bring a lawsuit to the people's court.
Legal basis: People's Republic of China (PRC) Consumer Protection Law.
If there is an agreement between the operator and the consumer, they shall perform their obligations in accordance with the agreement, but the agreement between the two parties shall not violate the provisions of laws and regulations.
Article 18 Business operators shall ensure that the commodities or services they provide meet the requirements of protecting personal and property safety. For goods and services that may endanger personal and property safety, consumers should be given a true explanation and a clear warning, and the methods of correctly using goods or receiving services and the methods of preventing harm should be explained and marked.
If a business operator finds that the goods or services provided by him are seriously defective, and even if the goods or services are used correctly, it may still cause harm to personal and property safety, it shall immediately report to the relevant administrative departments and inform consumers, and take measures to prevent the occurrence of harm.
Article 35 If a consumer's legitimate rights and interests are damaged when purchasing or using a commodity, he may claim compensation from the seller. If the seller's compensation is the responsibility of the producer or other seller who provided the seller with the goods, the seller has the right to recover from the producer or other seller.
Consumers or other victims who suffer personal or property damage due to commodity defects may claim compensation from sellers or producers. If it is the responsibility of the producer, the seller has the right to recover from the producer after compensation. If it is the responsibility of the seller, the producer has the right to recover from the seller after compensation.
When consumers receive services, their legitimate rights and interests are damaged, and they can claim compensation from the service providers.
Article 44 Where a business operator provides goods or services, causing damage to consumers' property, it shall bear civil liabilities such as repairing, redoing, replacing, returning goods, making up the quantity of goods, returning the payment for goods and services or compensating for losses according to the requirements of consumers. Where there are other agreements between consumers and business operators, such agreements shall prevail.
Forty-eighth according to the law by the relevant administrative departments identified as unqualified goods, consumers demand a return, the operator shall be responsible for the return.