Let me tell you a story. This happened to Jinliufu Jewelry in Dongguan, Guangdong. That's probably what happened. I bought a necklace and bracelet for my girlfriend at Jinliufu Jewelry a few years ago. When I bought it, the clerk told me that it was guaranteed by the whole country. No matter where you go, you can exchange it (the concept of this exchange is that you have used it for more than one year, and the weight and quality are the same), or repair it, and it is free. As a result, the goods I bought in Dongguan Shijie Store arrived at Jinliufu Jewelry Store near Changping Dahe Department Store, and I was very enthusiastic when I first entered. what can I do for you? When I said I had come to change my necklace, my attitude changed immediately. The clerk refused to talk, so I took out the receipt. A heinous thing happened. The clerk said for the first time that it could not be changed. I have used it for more than a year. ) I said why I couldn't change it, and the clerk left again. Then he ran out and said he could change it. Then because my necklace is broken (this is really amazing. I changed another one before, but it's still broken, and so is the bracelet. Strange) If used, the loss will be reduced by 10%. Then there is the handling fee. I can't accept either of them. I immediately called Shijie's shop. The clerk at Shijie store answered the phone. The first time I called, the manager was not in. The second time I called, the manager went out for dinner. Whether it is true or not, I don't know. Then the answer given to me by Shijie Store is that there is no possibility of charging, but it can definitely be changed. But Changping Store said that each store has its own rules, and the rules are not the same. I feel dizzy. The chain mentioned by Jinliufu Jewelry is like this. I don't understand. In the end, I didn't change or wash it, so I let them pick it up and left. Charged me 10.