First, major.
1, master all kinds of professional knowledge in jewelry industry (diamonds can't be asked, gold can't be asked).
Understand the characteristics and characteristics of our products.
3. Be clear about the products, sales words, promotion plans, after-sales guarantee and marketing strategies of peers.
4. Clarify the characteristics, advantages and disadvantages of each store and business circle in the region.
5. More knowledgeable and professional.
6, others will only say that the color is H, and they also know white and 96 colors.
7. It takes 60 seconds for others to get the certificate, and they have to ask people everywhere to help them find it. They control everyone to find it in five seconds.
8. Are you practicing the pronunciation of ordinary English words?
Second, being a friend of a customer has two essential points.
1, you need to know your customers, know their needs and be their friends.
2, for the sake of customers, help customers save money, worry, help customers choose the right one.