First, business personnel
Business personnel belong to data analysis and statistics software with many functions. It is the official Taobao software that stores contact every day, which can be said to be the core of Taobao data operation. Covering market conditions, real-time live broadcast, traffic analysis, commodity analysis, transaction analysis, multi-dimensional store indicators, scientifically and digitally guide your daily operations.
Second, the commercial ark.
Standardization solution of e-commerce data. It can automatically collect background data of mainstream e-commerce platforms in the market, such as fan data, product sales data, product ranking data, store membership data, turnover data, etc. It also supports automatic capture of key indicators from store data and data insight from core businesses such as business personnel, Tik Tok data and Taobao activities.
Third, customer service treasure
Chatting with customers no longer requires hard typing, copying and pasting, and using customer service treasure to reply with one click. Customer service treasure is a cross-platform quick reply tool, which allows customer service to reply quickly with less typing, solves the problems of repeated reply, slow typing and hard work in customer service work, and can greatly improve the quality of dialogue. It will be automatically attached to all kinds of chat software, such as WeChat, QQ, Niu Qian, Qiwei, JD.COM, Pinduoduo, etc. You only need to put your commonly used words in the customer service treasure to reply with one click, so you can share them with many people and synchronize them in real time.
Fourth, the magic mirror
Magic Mirror is a tool to help Taobao sellers learn to put through trains and optimize their search rankings. Magic mirror can be used to detect the traffic source and delivery mode of peer online stores. Copy the keywords of competitors for your own use, and at the same time, you can track the operation and sales of peer stores. Through this way of imitating learning, you can constantly improve your e-commerce experience.
V. Cattle-like
Banniu is an e-commerce enterprise collaborative office software, focusing on mobile e-commerce collaborative office products. It can manage the work of different stores, different platforms and different departments by creating groups. User-defined task interface can modify each order in time when dealing with after-sales problems, and follow up in time through advanced screening.