Jewelry products can be returned within 7 days from the date of actual receipt, and can be exchanged within 15 days.

Return and exchange process:

1, confirm the non-human injury first.

2. High-grade jewelry, with the appraisal certificate issued by the National Gem Appraisal Center. If you are in doubt about this, please go to the appraisal institution that issued the certificate for re-inspection.

3. Return the attachments, instructions, invoices, shopping vouchers, packaging, commodities and bundled gifts to our company for return and exchange procedures.

4. If the customer has doubts about the product quality when using it, please issue a written appraisal, and we will handle it according to the national laws and regulations.