Jewelry enhances personal performance. Jewelry is a kind of jewelry that people prefer. Jewelry sales staff need to master some jewelry sales skills in order to gain an advantage in the fierce competition. So what should jewelry do to improve personal performance? Here are a few jewelry sales tips.
Jewelry enhances personal performance 1
1, neat and clean appearance.
The appearance of a shop assistant is the first impression a jewelry store gives customers. Shop assistants with wrinkled clothes are likely to leave customers with a negative impression that the jewelry store is untidy, so they should not be careless; For the sake of the overall image of the enterprise, many jewelry stores institutionalize the clothing requirements for salespeople (even promoters), and shape the overall image of the enterprise through uniform uniforms, forming another unified beauty, and at the same time highlighting the personality of jewelry stores, which also shows that jewelry stores provide unified services.
2. Understand the customer's thoughts
When a customer walks into the door of a jewelry store or his own business counter, how does the salesperson know what the customer wants to buy? In this way, we can infer the goods that customers want to buy from the dialogue with customers and their choice of goods. Don't blindly promote a certain commodity, so as not to arouse customers' disgust. Through dialogue, we can observe the key points of customer needs, and then promote them according to customer needs, thus increasing sales opportunities.
3. Solve customer complaints
Every clerk will inevitably meet some customers who are picky and have a bad attitude. However, "the customer is always right", when you meet a nagging customer, you should learn to be patient. Over time, after accumulating experience in dealing with different types of customers, there will be no problem in facing any kind of customers. Dealing with customer complaints is also a necessary training for sales staff. Listening to customers' complaints carefully and listening to their opinions from the beginning is the only way to solve customers' complaints.
4. Treat customers equally
Treating all customers equally is the basic principle for salespeople to serve customers. Obvious differential treatment will make other customers feel unhappy, so they won't come to your jewelry store or counter for consumption next time, and you may lose a good customer.
Jewelry improves personal performance by 2 1, and the main line of management should be unified.
In reality, many jewelry stores are husband-and-wife stores or stores invested by many shareholders. If only one person manages them better, I'm afraid the husband and wife and all shareholders will have to work together with Qi Xin. In this way, if the management field is not clearly defined and not well implemented, it seems that one person's worry is actually negative. I believe that the big brothers will feel deeper, so I won't elaborate.
2. It's always better than the shop next door.
Too much good is unnecessary, which will increase the operating cost of the store invisibly. Therefore, as long as it is better than the surrounding stores, there will be obvious effects, because stores are clusters of businesses, and consumers enter a specific business circle to buy their own satisfactory goods, mainly because of the comparison results.
The focus is on the "master" goods in the store.
Many jewelry owners don't pay much attention to the power of data. They buy and distribute goods by feeling, and there is no relatively standardized statistics, which is very important for the improvement of store performance.