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Jewelry store work plan
Jewelry store work plan

If the gap between heaven and earth is fleeting, suddenly, we will come into contact with new knowledge, learn new skills and accumulate new experiences. It's time to take the time to write a plan. So how to make a plan to play its greatest role? The following is the work plan of the jewelry store that I have compiled for you. Welcome to share.

Jewelry Store Work Plan 1 Now I have made the following work plan for the next stage of jewelry sales management:

First of all, in personnel management

Recruitment and training management. Recruit personnel according to the development needs of the company and departments, do a good job in pre-job training, do a good job in personnel recruitment, and do a good job in employee career planning.

2. Performance attendance management. According to the division of work of various departments and posts, organize the formulation of job descriptions for each post, and clarify the work content, the working relationship between superiors and subordinates, authority and responsibility.

3. Process management of office meetings. Establish and improve the existing morning meeting system, and strive to standardize the work flow construction.

Second, the production and operation work

1, under the condition of ensuring the production target, complete the specific tasks assigned by the company in increment.

2, strengthen the supervision of production safety.

3. Organize staff training and study regularly.

4. Update the company's equipment and provide perfect sales service.

Third, the specific tasks of jewelry sales

1. Analyze the market and assign jobs. In order to maintain the maintenance of old customers and develop new customers, the company should start to develop in Hangzhou and establish a market with divergent structure.

2, team building and organization to establish a familiar with the business, relatively stable sales team.

3. Improve the marketing system and establish a clear business management system. The purpose of a complete sales management system is to fully arouse the enthusiasm of sales staff, make them have a high sense of responsibility for their work, and strive to improve their sense of ownership.

4. Train sales staff to find problems, analyze problems and solve problems in their work.

5. Sales target. This year's sales target is to basically achieve monthly sales of 300,000 yuan.

Jewelry store work plan 2 1. The indecent concept of receiving and selling:

When counter salespeople face potential buyers, every salesperson should do the following:

1, smile.

2, the instrument is clean and tidy.

3. Pay attention to the listening circle.

4. The added value of recommended goods.

It needs to attract consumers with the most fashionable and concerned topics.

Second, understand the characteristics of goods:

As a collector, the purpose of understanding the basic knowledge of goods is to help build customers' doubts about purchasing decisions and promote collection and sales.

1, declare the value of jewelry and jade articles to customers based on the operation results of products, and the world's first trading package is acceptable.

2. Take the special center of goods as a valuable and meaningful suspension statement for customers.

Third, experience customers.

1, customer procurement mainly failed.

(1) Doubts about the solution to jewelry poverty.

(2) It is suspected that jewelers have poor resolution.

2, the customer's model:

People who know what role models customers are are the basis for taking customers to do business. Methods Customers can get rid of those round faces:

(1) Observe carefully.

(2) Speaking and listening

3. Customers' purchasing motivation.

4. The customer's purchase process.

(1) produces desire.

(2) Collect suspicious information.

(3) select goods.

(4) Attempt of acquisition and selection.

(5) Post-purchase evaluation.

Fourth, English is often used in collection and sales.

As an employee of a jewelry store, collecting and selling with professional standards and often using English can not only establish the generality of the brand, but also establish customers' doubts about the purchase decision. Therefore, I urge every salesperson to use common phrases:

1. Terms of the order when the customer enters the store.

"Hello!" Good morning. Welcome to visit. What do you want? what can I do for you? "Please have a look. A moment, please. Sorry to have kept you waiting. Welcome to visit next time. Goodbye.

2. Professional terms when displaying goods.

(1) Introduction to jewelry terminology: ABC goods and the like are deleted.

(2) Incite and encourage customers to try the sales terms.

(1) Yu Pei that piece is a natural goods, its price is particularly consistent.

Those are the new designs in our shop. Please have a look.

(3) Those models are all examples of a wedding. You can try.

That style suits you very well; E your taste is right, it is the most popular pattern this season, you might as well try it; There are hundreds of styles in this shop. As long as you are patient, there is always one for you.

3. Use the correct language at the counter.

(1) That's a gift with strong colors. Let me open it for you.

Here is your check, please keep it.

(3) I am very grateful to charge you a lot of money and give you a lot of money.

4. Customers use the correct language when they leave.

(1) Unfortunately, there is no product you are interested in this time. Please come again next time.

We'll call you as soon as the new goods arrive (after the ring is changed).

(3) There's a brochure on jewelry knowledge and jewelry maintenance over there, which is for you.

Fifth, sell things.

1, customers enter the store.

No matter whether the foot is obligated or not, it should be freed from the hand. Smiling, warm and cordial greetings: "Hello (good morning, good noon, good afternoon, good morning …), choose whatever you like and try it on if you like."

2. When customers show interest, they should be familiar with the goods and take out the goods that customers are interested in. Revealed as follows:

(1) stopped suddenly when walking.

(2) Keep your eyes on a certain paragraph.

(3) Ask for a new model or a certain model.

3. Display the recommendation.

(1) Nash Shenfang: It can show the education of your shopping guide, and also let customers pay attention to stability when trying on.

(2) Observing customers indecently: Different skin colors on the face and feet help customers to see the patterns clearly and show the professionalism of shopping guide.

(3) When making recommendations, we should give priority to the mode that customers like. If we can't tamper with customers' wishes, it will easily lead to business losses. We can put forward some opinions in the process of collection and sales.

Jewelry store work plan 3 1. Sales concept: When counter salespeople face potential buyers, each salesperson should do the following:

1. Smile.

2. The instrument is clean and tidy.

3. Pay attention to each other.

4. The added value of recommended goods.

5. Demand the most fashionable and concerned topics of consumers to attract consumers.

Second, understand the characteristics of goods:

As a salesperson, the purpose of understanding the basic knowledge of goods is to help build customers' confidence in buying and promote sales. 1. Explain to customers the value of jewelry and jade and the safety of the first package recycling in the world based on the quality of goods. 2. Explain the special features of goods to customers.

Third, know your customers.

1. The main obstacle for customers to buy (1) is lack of confidence in jewelry, and (2) lack of confidence in jewelers.

2. Customer type: Knowing what kind of customers are is the basis of doing business with customers. To understand customers, we can start from these aspects: (1) Observe carefully; (2) Speaking and listening.

3. Customers' purchasing motivation

4. The customer's purchasing process: (1) generating desire (2) collecting information (3) selecting goods (4) purchasing decision (5) post-purchase evaluation.

Four. Common sales terms

As employees of jewelry stores, using professional and standardized sales expressions can not only establish brand image, but also build customers' purchasing confidence. Therefore, every shop assistant is required to use common expressions:

1. Greetings when customers enter the store: Hello! Good morning, welcome. what can I do for you? what can I do for you? Please feel free to look around. A moment, please. Sorry to have kept you waiting. Welcome to visit next time. Goodbye!

2. Professional terms when displaying goods

(1) Introduce jewelry terminology: ABC goods, etc. Who will add value?

(2) Sales terms that encourage customers to try them on. A. This Yu Pei is a natural A product, and this price is particularly suitable; B: These are the new styles in our shop. Please have a look. These models are classic wedding dresses. You can try. D this style suits you very well; You have good taste. This is the most popular style this season. it wont hurt you to try it There are hundreds of styles in this shop. As long as you choose patiently, there is always one that suits you.

3. Polite expressions on the counter

(1) This is a beautiful gift. Let me wrap it for you.

(2) Here is your invoice, please keep it;

(3) How much to charge and how much to change? Thank you.

4. Polite expressions when customers leave

(1) Unfortunately, there is no product you are satisfied with this time. Please come again next time.

(2) We will call you as soon as the new goods arrive (after changing the ring);

(3) Here's a brochure about jewelry knowledge and jewelry maintenance for you.

Verb (abbreviation for verb) services sold in China.

1. Customer entering the store: No matter what job you have, you should put it down. Smile and greet: Hello (good morning, good noon, good afternoon, good evening …). Please choose anything you like and try it on.

2. When the customer shows interest, be familiar with the goods and immediately take out the goods that the customer is interested in. The performance is as follows: a. Suddenly stop when walking; B keep your eyes on one; Asking about a new model or a certain model.

Show suggestions

(1) handle with care: it can show the preciousness and quality of the shopping guide, and also let customers pay attention when trying on it;

(2) Observing customers: the color and dress habits of face and hand skin are helpful to introduce styles to customers and show the professionalism of shopping guide;

(3) The recommendation should be based on the styles that customers like, and the customer's wishes cannot be forcibly changed, which may easily lead to the failure of the transaction. We can put forward some views and opinions in the sales process.

Work plan of jewelry store. On xx, xx, 20xx, with the bankruptcy of the new store, I left the XX store. It was that year that I learned a lot and gained a lot. Thank you for your support and help, and let me grow better. Now, I will report the debt status of 20xx as follows:

A, sit hard, honest, not annoying obligation, closed on the second floor, voluntary completion.

1. Every birthday call will end before 1 1, and Kimberly-Clark's beautiful congratulations will be sent to customers in time.

2. On the third day after the customer bought the jewelry, the other party called back every day to ask if the necklace the customer bought was short or short and what the size of the ring was, which made the customer feel that Kimberly was so considerate.

3. Collect the customer files purchased that day every morning, carefully register the customer's birthday, and avoid missing items.

Second, be loyal to your duties.

I have been dealing in diamond commodities for more than two years. The goods are being settled, and the number of newly arrived goods should be checked first; Check whether the jewelry logo is consistent with the label and certificate; Check whether the quantity and price of jewelry are consistent with the delivery list; Search whether the goods are the result of quantity, and pick out the goods with results in time before going to the company; The goods out of stock in the counter should be replenished in time, and the new and series of accessories launched by the company should be put back into classification, and a counter should be selected for re-display; Close to the two stores to coordinate the goods, which need to be delivered at any time; The goods kept in the closet will be out of the warehouse in time, and the newly deleted goods will be in the warehouse in time. At the end of the month, ensure that the monthly inventory is completed smoothly and the data is moderate; Because of the manager's permission, no one has to take out the goods from the counter and leave the store. Everything is done in place, with one mistake a year.

Thirdly, the following points are summarized in the collection and sales:

1, fully display jewelry products during the welcome.

Since most customers know nothing about jewelry, it is particularly important for salespeople to display jewelry, so it is very important to actively guide customers to try on jewelry. When I take out diamond jewelry, I will describe it to customers, such as describing the cutting of diamonds. I will be tempted by turning the diamond jewelry gently with my hands. I will write the description and give it to the customer, so that the customer can observe the diamond by imitating my movements and ask, "What is Belgian cutting?" I don't have to explain. This kind of question and answer is the way for salespeople to display jewelry.

Just like the customer's choice of patterns is eye-catching, I recommend two patterns in time. The customer chooses jewelry with less observation time and describes the inappropriate momentum represented by the two patterns, so that it is easy to lock in and narrow the range of momentum selected by the customer. When choosing the price, we should choose the price according to the principle of steep first and then slow down.

2. Handle the doubts raised by customers and try to seize the opportunity to introduce jewelry knowledge.

The more jewelry knowledge customers experience, the more satisfied they will be with their real feelings later. Girls wear newly bought diamond rings to work, always hoping to attract the attention of colleagues. When others see the diamond ring, she will talk about her understanding of closed diamonds and fully enjoy the rough power of owning a diamond. At the same time, she is also advertising for us. People often say that "the right customer is the best advertisement" and "the most influential advertisement is the people around us", so we seize the opportunity in the process of collecting and selling. When customers ask questions, Chio explains the jewelry knowledge.

3. Guide consumers out of the misunderstanding of purchasing, and explain the character of diamonds by fostering strengths and avoiding weaknesses.

Due to the misleading of some marketing units, many consumers beg that the origin of diamonds is North Africa. When the customer asked if there were any diamonds from North Africa, I said yes first, indicating that the customer "actually, the right or wrong of diamonds is measured by 4c standard. In fact, most of the diamonds in North Africa are not good, and all the diamonds selected by Kimberly are of poor quality in North Africa. When I gave the certificate to the customer, I took the initiative. I always look at it before handing it over to the customer, and I will make a certain amount of diamonds according to the grade. Contact the diamond classification book to convince customers with terms and price ratio.

Work Plan of Jewelry Store 5 In the new year's marketing work plan, the first thing to do is to formulate marketing objectives, which are concrete and data-based objectives, including annual overall sales objectives, expense objectives, profit objectives, channel development objectives, terminal construction objectives, staffing objectives, etc. , and do a detailed decomposition. For example, the sales target of end products should be decomposed into every region, every customer, every system and so on. Circulation products are decomposed into every region, every customer, etc.

The second is product planning. New product development plan and product improvement plan based on consumer demand analysis; Analyze regional leading products through sales data and draw up regional product sales mix; According to the characteristics of different regional markets and the existing customer network resources, the channel positioning of regional products is put forward. Then, a standardized price system should be formulated, from the CIF price to the suggested retail price, including the price fluctuation range of all intermediate links. Sometimes it is necessary to draw up a phased price adjustment scheme in combination with the product life cycle.

If the enterprise still has blank areas to fill, or the existing dealers can't afford to sell new products, it is necessary to formulate regional investment promotion plans or customer development plans. Terminal products also need to improve the development planning of Shang Chao store.

Then make a brand promotion plan to expand brand influence and enhance brand reputation and loyalty. It is necessary to define the theme of promotion planning and the form of promotion combination through terminal image construction, promotion activities, advertisements and public relations activities.

Finally, the marketing cost budget, which calculates the distribution ratio of each project cost, each product cost and each stage cost respectively.

In this way, the overall annual work summary and the new annual marketing work plan can be considered as a complete system. However, in order to ensure the smooth and efficient development of marketing work, it is necessary to strengthen key work processes and key systems from within the enterprise and cultivate organizational execution.

The work plan of the jewelry store has passed so quickly. In a blink of an eye, I have been in the jewelry store for 1 year. He also became the manager of a jewelry store. Now the year 20xx is coming to an end. I want to write down my work plan for 20xx at the end of the year.

In a blink of an eye, I will enter a new year. The new year is a year full of challenges, opportunities and pressures, and it is also a very important year for me. The pressure of life and work drives me to work hard and study hard. Here, I have made a work plan for this year in order to make greater progress and achievements in the new year.

First, the sales target.

The sales task assigned by the superior is _ _ million, the sales target is _ _ million, and it is _ _ million every quarter.

Second, the plan

1. Make an annual jewelry sales plan at the beginning of the year.

2. Make a monthly jewelry sales plan at the beginning of each month.

Third, customer classification.

According to each customer received, the existing customers are divided into three categories: A-type customers, B-type customers and C-type customers, and the customers at all levels are comprehensively analyzed. Be different customers and take different services. Impulse, satisfaction.

Fourth, the implementation measures

1. Be familiar with the new rules and regulations and business development of jewelry stores. Jewelry stores are also constantly reforming and establishing new systems, especially in business. As the manager of a jewelry store, you must set an example and do your best to carry out business while observing the rules of jewelry stores.

2. Make a study plan. Learning is very important for business people, because it is directly related to the pace of a business person advancing with the times and the vitality of business. Adjust your learning direction according to your needs and replenish new energy. Professional knowledge and management ability are all things I want to master. Know yourself and know yourself, and you will win every battle.

3. On the customer side, strengthen information exchange with customers, increase feelings, and insist on contacting Class A customers once a week, Class B customers once every half month, and Class C customers once a month. Always keep in touch with customers who have already made a deal.

4. Give full play to our website and network resources in terms of network, and do a good job in the collection and release of houses, the development of customers and business work.