Current location - Plastic Surgery and Aesthetics Network - Jewelry brand - The main responsibilities of the company's documentary clerk
The main responsibilities of the company's documentary clerk
Documentary clerks need to give feedback after the products are sold, and also to customers and leaders in time for better implementation and improvement. The following are the main duties of the company's documentary clerk that I have compiled.

Tisch

1. According to the actual situation of enterprise orders, contact each department in the enterprise respectively. And make necessary contact with customers according to the requirements of the order.

2. Track the delivery progress, be able to handle various problems in the work independently, have strong adaptability, and be able to maintain good communication skills with suppliers and customers; Coordinate the affairs between suppliers and customers.

3. After the order is completed, track the whole process of product sales.

4. Update customers' orders and arrears information in time, reconcile with customers and suppliers, and follow up to recover all kinds of money and arrears.

5. The information feedback after product sales should also be reflected to customers and leaders in time for better implementation and improvement.

6. Other information and transaction feedback processing, etc.

7. Complete other tasks assigned by the leaders.

extreme

Responsibilities:

1: responsible for making production orders and following up production progress and construction period;

2. Be responsible for making processing statements and verifying the actual processing cost details;

3. Be responsible for following up the customer's product styles; Feedback customers' opinions on product demand in time;

4. Complete other tasks assigned by superiors.

Requirements:

1, 20-30 years old, male or female;

2. Fresh graduates can go to the exhibition hall after factory internship training;

3. Skillful use of computer office software and ERP system;

4. Good communication skills, careful and meticulous work, and jewelry documentary work experience is preferred;

5. Preferential treatment, working place: Shenzhen Shuibei.

Tisso

1, responsible for documentary work, able to independently complete the work assigned by the salesman.

2. Understand customer service demand information, conduct effective tracking, and provide guidance and services before and after sales.

3. Be familiar with the company's products and production and distribution processes, answer customers' questions and implement them.

4. Work closely with relevant departments to coordinate and communicate.

5. Assist business departments and customers to collect orders, goods and payments;

6. Timely feedback and response to abnormal situations during order delivery;