Legal analysis: If there is no reason to return the goods for seven days, the goods cannot be returned unless there is a quality problem. The Consumer Protection Law only stipulates that goods can be returned within seven days in case of quality problems, and online shopping goods have the right to return unconditionally within seven days. 1. Time limit for returning goods: the goods can be returned within 7 days from the actual receipt date, and the goods can be exchanged within 15 days. 2. Reason for return. 1) commodity quality problems. 2) The bracelet has assembly failure and unstable structure, which affects its use; 3) Precious metals, jewelry and inlaid products are not in conformity with the grade indicated in the invoice or jewelry label. 4) The goods are identified as unqualified by the legally authorized department. 5) The surface of yellow and platinum ornaments is short of plating, dyeing, scratching and hammering, which affects the appearance; 6) The contents of gold, platinum, palladium products and K gold in precious metals, jewelry and inlaid products are less than those indicated on the invoice or jewelry label (the allowable error range is +0.0 1g~-0.0 1g).
Legal basis: Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests.
Article 24 If the goods or services provided by business operators do not meet the quality requirements, consumers may return them in accordance with the provisions of the state and the agreement of the parties concerned, or require business operators to fulfill the obligations of replacement and repair. If there is no state regulation and agreement between the parties, consumers can return the goods within seven days from the date of receipt; After seven days, consumers who meet the statutory conditions for terminating the contract can return the goods in time. If it does not meet the statutory conditions for terminating the contract, it may require the operator to fulfill the obligations of replacement and repair. Where goods are returned, replaced or repaired in accordance with the provisions of the preceding paragraph, the business operator shall bear the necessary expenses such as transportation.