Sales is an art. As a jewelry salesman, it is always necessary to pay attention to language skills and let customers buy satisfactory jewelry. Let's summarize several aspects that should be paid attention to when selling: 1. Prepare for the arrival of customers with a good mental state. Compared with other commodities, there are fewer people selling jewelry, and jewelry salesmen are often bored. If it is a specialty store, it should give a good environment and atmosphere to the sales staff, such as playing some light music and some professional magazines. There is no need to stand upright for a long time without customers entering the store. When the customer enters or is ready to enter the store, stand up politely and greet the customer with a smile. They can also give some greetings, such as "hello"! "Welcome". If it is a comprehensive shopping mall, the clerk should always be ready to receive customers. When customers enter the jewelry technology department, they should take measures to attract customers' attention to your counter as much as possible, such as observing diamonds with a magnifying glass and taking out a product to try on. This may make customers interested in your counter, but it is actually a small advertisement. 2. Receive customers at the right time. When customers come to your counter, you should smile at them and greet them, but you should not approach them too early. You should create a relaxed shopping environment for customers as much as possible. When a customer stops at a counter and notices an ornament, you should approach the customer gently. I suggest you don't stand in front of customers. A good position is in front of customers. This can not only reduce the pressure that may be brought by face-to-face, but also facilitate customers to talk, because the clerk with a side face is talking about his own experience ... The website provides original article customization and paper publishing services. In order to protect the author's rights and interests, please visit the home page to browse the full text ... If the clerk thinks jewelry is popular, he can also come up with several grades of jewelry boxes for customers to choose from. 7. After-sales service When the customer decides to buy and pay, the clerk's work is not over. First, it is necessary to fill in the after-sales details of wearing and maintenance knowledge, and at the same time spread some new jewelry knowledge, such as: "If you don't wear it, please put this jewelry alone and don't pile it up with other jewelry." This immediately caught the customer's attention: "Why?" "This is because diamonds are very hard, 140 times harder than rubies and sapphires, and 1000 times harder than crystals (this may be another topic in her office). If they are piled together, other gems will be damaged. " ..... Finally, it's better to replace the usual "welcome next time" with some words of blessing, such as "May this diamond bring you a bright future" and "May this diamond bring you a happy life". And the word "love" should be integrated into sales. 8. Summarize the sales process and experience, analyze and classify customers, and report special problems in time. Communicate with colleagues, find shortcomings, help each other and improve together. Finally, I would like to talk about professional ethics, that is, to be honest, and it is strictly forbidden to practice fraud, confuse the fake with the real, and shoddy the bad behavior. To treat customers as relatives, only in this way can we treat customers sincerely. Secondly, peers should not engage in unfair competition and slander each other. Some salespeople pull business by belittling others, but they don't know that they are belittling themselves. First, you may be belittled by many colleagues, and second, you may be belittled by customers. Therefore, honesty is beneficial to others and more beneficial to yourself.