Summary of personal shortcomings of salespeople. As a salesperson, the company has sales performance requirements. When our personal working ability is insufficient, we should write a summary. Then I'll take you to know about the relevant contents of "Summary of Personal Shortcomings of Salespeople".
Personal lack of sales staff summary 1 Since I walked out of the ivory tower of the school, just like the flowers in the greenhouse, I chose my company at the double election meeting without hesitation: _ _ Jewelry International emerald city. From January to now, I reported joining this industry. I don't know that half a year has passed. Originally, I was optimistic about selling tea, but at my insistence, I was finally assigned to the jewelry sales department and started a brand-new "course" in my life that had nothing to do with my major.
Looking back on this 12 month, I have gone from nothing to easy study now, and everything is full of my ups and downs. But I am deeply grateful. It is precisely because of these experiences that I am guided to be mature and steady step by step.
I chose this company because I was deeply impressed by the warm reception and sincere attitude of the boss and employees when I visited your company base before the internship began. As a subsidiary of _ _, there is no doubt about your company's entrepreneurial spirit and corporate culture. Because I see from it that what is promoted here at any time and place is the cohesion of teamwork spirit and a cruel sense of competition. Therefore, the survival of the fittest is an eternal theme everywhere, not to mention that I am a person who firmly believes that I can stand the test.
From the probation period to the official post, my sales skills and professional knowledge are maturing and progressing, although there is no leap in texture. I am naturally fond of communication and conversation, so there is no question of being unfamiliar and not talking. However, in terms of how to look at guests and how to find "good" guests, they often get entangled, so they suffer a lot and take a lot of detours. It is said that the human heart is the most elusive, and those who do this can understand this best. And the pressure from performance every day is really great. The same customers, the same opportunities, if their sales performance is lower than others, they will be very sad. After all, can people who eat with commission not regard performance as their life? At present, it is still the off-season of tourism, and it is even more gloomy for us to eat this meal. Time flies, life will go on, and we will continue to create our own value every day.
On the other hand, I really want to thank the three bosses for their careful guidance and support on weekdays. Thank them for their seriousness in professional knowledge training; Thanks to the three of them for their help when we encountered difficulties in our sales work; I am even more grateful to them for their understanding and tolerance when we make mistakes. In short, in this enterprise, as warm as a big family, they will always be warm to each other. More importantly, on many levels, it also shows that the three bosses often take people as the starting point when dealing with affairs, so that everyone can feel humanized care.
Although I experienced two major salary system reforms before I fully integrated into the role, the person in charge of recruitment did not give us such a vaccination in advance, so to be honest, I still felt that your company had no credibility and would only keep going back on our word. The salary of 2000 is just to fool students like us who are not familiar with the times. This is a great blow to me, a newcomer to society, and I secretly wiped my tears several times. After careful consideration, I finally insisted on my original choice and persisted until now. Although I am still so small and unknown, I am more and more frustrated and brave. I know that there is often a big difference between ideal and reality, but I am not afraid of the difficult road ahead. As Mr. Huang said, "It's not like building an atomic bomb. What's so difficult? " As General Lei said, "Tomorrow will be better." At present, the most important thing is to do your job well.
In order to do my job well, I summed up three points:
1. Serve every customer warmly. We receive all kinds of customers every day. No matter how difficult the customer is, whether it is our potential customer or not, we should serve warmly and explain with a smile.
Be enthusiastic about our work at any time. No matter how boring our daily work is, we should maintain a high sense of responsibility and enthusiasm.
3. Control your emotions, treat every customer equally, be arrogant and patient with every customer who enters the store.
It is said that interest is the best teacher. Anyone can only do what he likes well, so as a salesman, he should first love selling, and secondly like communicating with others, and be brave enough to bear any pressure in the middle. In short, if you are not arrogant and impetuous, you will have a good mood, a good working condition and a good result if you win without fighting.
Suggestions and opinions:
1, the accommodation environment is not good, neither ventilation nor light transmission, and the sound insulation effect is not good. The residence is a little far from the bathroom, which brings inconvenience to the toilet at night.
2. Food hygiene is not up to standard, either bean sprouts smell of gasoline, or rice smells bad, or students' badges or nails are entrained in the dishes.
3, the superior can not treat employees equally, selfish in judging the order, very hurtful.
4. I hope there won't be a situation where the supervisor beats and scolds the employees innocently but doesn't give them fair treatment, and the scandal will disappear.
Summary of personal shortcomings of salespeople II. Summarize personal gains and losses and shortcomings in sales work.
With the approach of the new year, the work of the year has come to an end. Since I joined the company, I have comprehensively summarized my work for the first time, objectively and responsibly analyzed myself, faced up to my shortcomings, actively corrected myself, strived to maintain my achievements and constantly sought breakthroughs. One year's practice has proved that I have been promoted in an all-round way through this job, and I believe my future will be more exciting than today.
The main work contents and situations in the past year are summarized as follows. Please suggest to the company leaders:
I. Completion of performance
* * * 75 sets of bill signing, including 2 sets of high-level/kloc-0 and 63 sets of multi-level. 22 sets of Tianrunyang, 9 sets of Shi Sheng Jiayuan and 44 sets of Derui. The total sales amount is 19249209 yuan, and the cumulative sales commission is 54685 yuan.
Second, the change of work attitude.
At the beginning of work, I don't know where to start in the face of new environment and unknown work content. Seeing that my peers share the happiness of signing bills and receive generous salaries, I am also hesitant about whether I am qualified for this job. With the help, analysis and encouragement of the leaders, I persisted. It can be said that in this short year, I have gone through the process from nothing to confidence. Attitude is everything. My confidence has doubled, which makes me love this job more, not only because it can bring me relatively high income, but more importantly, it has realized my desire to affirm myself to a certain extent. Work has made me grow up here. I am not only enthusiastic about this, but even grateful.
Third, there are shortcomings.
In the process of sales practice, after being reminded by the leaders, I found that I still have many shortcomings. If I want to be a gold medal salesman, there are still many courses to be completed. The following are the shortcomings exposed bit by bit since I joined the company. Under the reminder of the company leaders, I am also trying to correct and improve.
1, no goal, no plan, blind behavior, the result is half the effort. When I first started working, I didn't know the plan at the beginning of the month, and I didn't know how to set tasks for myself. My performance was just an accident. If I meet a potential customer, I will have it. If I didn't, I wouldn't.
2. Actively collect information, but do not know how to pay a return visit to screen, and do not pay attention to maintaining the secondary market in time, resulting in a large amount of information loss.
3. The negotiation is rigid, inflexible and doesn't care about the customer's psychology. Just explaining the house. As a result, the customer was bored and the sales naturally ended in failure.
4. In the process of explanation, we will not use figures to explain the problem and will not settle accounts, which will cause customers to have insufficient confidence in the products.
5, will not treat customers differently, too polite to customers in the negotiations, only obedient to customers, not domineering enough, not decisive enough, leading to the failure of the early paving work, and the late work is not easy to do.
6. I am unfamiliar with my own products, the surrounding situation and the sales situation in the same industry. Compared with other real estates, I can't highlight the advantages of my products and find a selling point, which leads to poor sales promotion.
7. I don't understand the relevant knowledge, laws and regulations needed in the process of real estate sales, and my explanation is not professional enough and not very convincing.
With the help of leaders and colleagues, the above shortcomings have been corrected and achieved initial results.
Fourth, harvest and experience.
In the sales process, the biggest gain, I think, is not money, but customers' affirmation and praise for themselves. To sell products, we must first "sell" ourselves. Only with the approval of customers will there be opportunities for further sales.
The company leader asked us to visit the business departments in the same industry and go in and out of each business department as customers. From other salespeople, we saw the gap between ourselves and excellent salespeople, reflected on ourselves, and combined with our own shortcomings, summed up the following points for new colleagues to learn from:
1. When communicating with customers, be sure to use polite language, face customers squarely and smile;
2. Communicate with customers, ask questions and answer questions, and don't just talk about yourself whether customers want to listen or not;
3, the explanation should be simple and clear, highlight the key points, and avoid tedious;
4. The explanation should be professional, and three questions are forbidden;
5. Go all out to the questions raised by customers and avoid dealing with things;
6, understand the actual situation of customers, suit the remedy to the case, avoid blind sales;
7. Choose between selling products and not recommending too many choices.
As salespeople, our own bits and pieces will affect customers' mood and desire to buy. A greeting can make customers feel happy, a smile can make customers stop, a passion can stimulate customers' enthusiasm for buying, and a professional explanation can make customers have more confidence in themselves. Company leaders once said that in the real estate industry, we should set high demands on ourselves and have a certain vision and foresight, but where did this vision and foresight come from? I don't think a person who can't even walk will have such a vision.
I put all my enthusiasm into my work, and learning accompanied my whole work process. Every time I learn a little knowledge and discover the advantages of others, I can fully apply it to my work, and I will get great happiness. After a year's time, I see that I am not unfit to do sales work, but I haven't found a suitable method, enough experience and more professional knowledge, and these are just a matter of study and time. After discovering my own shortcomings, I will continue to move forward and strive to make myself more sunny, sincere, confident and responsible. I sincerely hope that everyone will work together, sign more orders, achieve more results, face the work with a grateful heart, serve our big family and make it smooth sailing!