Kimberly officials announced:

Special statement

Consumers are required to buy KDC products in various KDC franchise stores across the country. KDC has never authorized any enterprise or organization to engage in online purchase or online sales, and KDC is not responsible for any problems arising from such goods purchased through non-KDC approved channels.

In other words, you bought it online. If you buy it in a store and people don't exchange it, there's nothing you can do. ...

Suggest not buying ~? ~