If not, call 123 15 to defend rights. They are cheating.
Extended data:
"123 15" consumer complaint hotline and national internet platform.
1999 March 15, the state administration for industry and commerce, with the strong support of the former Ministry of information industry, decided to set up a special telephone line to receive consumer complaints and reports throughout the country.
The national 123 15 internet platform was officially launched on March 20 17. This is another important measure to promote "Internet+government services", which indicates that the consumer rights protection work of China's industrial and commercial and market supervision departments has entered the internet plus era.
In order to effectively solve the problem of consumers' "difficulty in complaining" and accept consumers' demands in a timely, convenient and fast manner, on March 5, with the strong support of the former Ministry of Information Industry, the State Administration for Industry and Commerce opened a special telephone line for reporting consumer complaints nationwide. Relying on the telephone number 123 15, the administrative departments for industry and commerce at all levels in China have set up a consumer complaint reporting service network with modern information technology as the main means, integrating acceptance, investigation and supervision, covering urban and rural areas throughout the country. The opening of the special number 123 15 has further smoothed the channels for consumers to appeal, made it more convenient for the industrial and commercial departments to receive and handle consumer complaints and reports in time, better protected consumers' rights and interests, severely cracked down on the manufacture and sale of counterfeit and shoddy goods, promptly and effectively investigated and dealt with all kinds of economic illegal cases, and played an active and effective role in maintaining a fair and just market economic order and promoting healthy economic development.
You can call in the following situations:
1. When your rights and interests are infringed and the respondent is under the jurisdiction of the administrative department for industry and commerce;
2, when you are in the process of consumption, your legitimate rights and interests are violated;
3. When you find fake and shoddy goods and "black dens" for manufacturing and selling fake and shoddy goods,
Please call 123 15 to report the complaint, and we will help you mediate the dispute; If economic violations are found, they will be investigated and dealt with according to law.
References:
Baidu Encyclopedia 123 15 Complaining about Rights Protection