Because of the special commodities such as diamonds, gold and jewelry, the words "I have confirmed" are often marked on the quality assurance sheet when signing the transaction, so the store said that there is no reason to return the goods within the warranty commitment period.
Time limit and reason for returning goods
It can be returned within 7 days from the actual receipt date, and can be exchanged within 15 days.
Reason for return:
1, commodity quality problem.
2, bracelet assembly failure, unstable structure, affecting the use.
3. Precious metals, jewellery and inlaid products thereof are not in conformity with the grades marked on invoices and jewellery labels.
4. It is identified as unqualified goods by the legally authorized department.
5, yellow, platinum jewelry surface electroplating, hanging stains, scratches, hammer marks affect the appearance.
6. The contents of gold, platinum, palladium products and K gold in precious metals, jewelry and inlaid products are insufficient, and the allowable error range of invoice or jewelry label is+0.01g ~-0.01g..
If the gold shop promises to return the goods unconditionally, it can return them, and the gold ornaments, labels and invoices must be kept intact. Some gold shops can be exchanged, but they can't be returned. Generally, it is to make up the difference and replace it with a new one. If it is the quality problem of gold ornaments, you can ask the gold shop to return them. If the gold ornaments are customized, they cannot be returned.