Pinduoduo 100% garbage. I bought a set of autumn clothes in Pinduoduo on September 22nd. Because it is a pre-sale, the merchant will deliver the goods on the 27th. On the 26th, the merchant called me and said that there was something wrong with the factory and asked me to return it. I didn't understand it, so I was forced to return it. After returning the goods, I found that the goods sold very happily in Pinduoduo. I bought it again, and the expiration date is 10. 1, when you see that the merchant still doesn't deliver the goods, ask what's going on. The merchant said it was a holiday, and the delivery was pushed to the 7 th. I complained to the authorities in Pinduoduo. The official customer service said it was out of stock and gave me 3 yuan. I spent 20 days in Pinduoduo, and spent 3,000 yuan. I haven't seen 3 yuan yet. Yesterday, the official returned the goods to me without informing me, saying that the merchant was out of stock and compensated me for 3 yuan. Now the products are still sold in Pinduoduo, saying they are out of stock. Isn't that a lie? From 22nd of last month to 6th of June, 10, the goods were still not received, and no explanation was given. Why are so many customers dissatisfied with Pinduo? It is because even the official customer service supports them to talk and wear a pair of pants with them, and the merchants dare not be bold!
Enough evidence is enough. There is no written evidence, but there must be objective evidence such as video, audio, documentary evidence, physical evidence and authentication.
I am a shopkeeper in Pinduoduo. Let me talk about the disgusting things in Pinduo. The quality of customer service is low, the shop closes at every turn, and the payment for goods is frozen. There is also very low efficiency. A small problem can drag you on for ten days and a half months. As a shopkeeper, no matter whether you complain or not, no one will really solve your problem. As long as there are complaints from buyers, whether you are 65438+ million or1million, it will be frozen directly for you.
Complain directly to the industrial and commercial bureau!
Pinduoduo platform deceives consumers, attracting consumers at a lower price first. In fact, there is a mystery in this. First sell things to you at a low price, and then you have to spend a few, or reach a certain amount. If you can't reach it, you will be forced to buy goods at a higher price. Friends must keep their eyes open when shopping in Pinduoduo, so as not to be fooled.
Old people use a lot of products and are easily tempted. There is no guarantee of return. The best way is to buy, then refuse and punish. I never buy from there, and I can't do it.
The products I bought were blatantly deceived by the merchants, and the merchants sent me fake three-no products. When I complained to Pinduoduo, the after-sales specialist actually only returned the goods, but did not promise to punish the merchants and compensate the customers for their losses. It is doubtful whether Pinduoduo and merchants collude in selling fake goods. At least Pinduoduo is an umbrella for fake and shoddy products. ...
I just returned a cabinet. I bought it at 150. I have been hanging on the balcony since I installed it, because the taste is too strong and the quality is poor. As soon as the board hits, the paint will fall off, so I think I'll make do. The merchant does not include the price, and it is not expensive. The result is still pungent after hanging for half a month. I simply asked the merchant to return the goods, so I complained. Then two days later, Pinduoduo customer service called me and said that they could be returned to the merchants to help me solve the freight problem. The problem never depends on my freight, but I just need to pay in advance, so I took the cabinet down, packed it at the express station, weighed it, and it actually cost 120 yuan. At that time, I thought that this cabinet was only 100 yuan, and the merchant would not refund my freight. What should I do? But I really didn't want to return it after loading it, and I paid more than 100 yuan to fill in the return slip number, so I returned it soon, but the freight forwarder only refunded me 10 yuan. I quit, and then continue to complain, contact Pinduoduo customer service, saying that the results will be handled within 24 hours. After a few hours, I received more than 0/00 freight from the merchant/kloc. I feel that this matter is handled very well. Through this matter, I want to say that if you encounter goods that are too dissatisfied, you can still find the right way to protect your rights. You can't let unscrupulous merchants do whatever they want and sell things that are too immoral.
It is difficult for consumers to protect their rights by reporting the bad businesses protected by Pinduoduo platform in the later period, which are all operating without a license. On the afternoon of June 5438+065438+1October 27th, 2020, I bought the original stone of Feishuo jewelry flagship store, which has been opened. This is not a bet stone. The publicity page of the merchant reads "All products are free, and there is no reason to return them within 7 days". At that time, the anchor promised to make three 4 bracelets, 56 bracelets and 57 laps, and the live video of Pinduoduo Platform No.60827 also proved that "the anchor did say that, no doubt". Let me mistakenly think that, like "trying on clothes", I "enlarged the window" without any warning. After enlarging the window of the nail cover within the window opening range of the original stone, the merchant told me that the material you took was too small to make a bracelet. I am in a hurry. The merchant immediately contacted the courier to deliver the goods, but I refused. At that time, I contacted Pinduoduo Platform for a refund. The obvious fraud of Feishuo Jewelry Flagship Store takes the "7-day unreasonable return" of ordinary goods as bait and the customized goods as a cover to deceive consumers. Afterwards, I learned that the original stone that had been opened was 2.3 1 kg, which was seriously irregular. The live broadcast rooms of the merchants are all beautiful women, and there are no 3-4 bracelets at all. It's all my fault that I trust the Pinduoduo platform too much and the merchants too much.
After the dispute, we checked the address of Feishuo Jewelry Flagship Store on Pinduoduo Platform in Southeast Asia Trade City, Ruili City, Yunnan Province, and the delivery was also Tuanjie Road, Ruili City, Yunnan Province. However, the business license of Feishuo Jewelry Flagship Store presented by Pinduoduo Platform is from Guangzhou, and the merchants are operating without a license. Pinduoduo platform has not been well audited and supervised, which makes it difficult for consumers to protect their rights in the later period.
Two months have passed since last year's165438+1October 27th and this year's 202165438+1October 29th. I applied for a refund four times, but none of them passed. Pinduoduo Platform said that the platform has rules. Is Pinduoduo Platform a Legislature? You can refuse to comply with the consumer protection law.
More than 7000 yuan, not a small amount, is a naked fraud of Feishuo jewelry flagship store. Pinduoduo platform has been protecting merchants, on the pretext that merchants don't agree to refund, and our platform has platform regulations.