Front-line sales personnel must be familiar with the above jewelry industry and product knowledge. We should fully understand the characteristics of goods. You should have a good understanding of the jewelry you sell, so that you can have enough confidence to impress customers with this knowledge. As a successful salesman, you must know the inventory in the store like the back of your hand, so that you can provide goods to your guests quickly without waiting for a long time to make them have confidence in you. It is worth mentioning that when explaining the advantages of goods to salespeople, they should:
1, explain the value with characteristics.
It is necessary to realize that certain characteristics of jewelry are the values pursued by customers. We should not just explain the characteristics of jewelry mechanically, but should evolve these characteristics into "benefits" and "advantages" that are useful to customers and pass them on to customers in a reliable and orderly manner.
2. Emphasize the value of quality.
The method of explanation should depend on the specific jewelry and the specific customer.
3. Emphasize that jewelry represents emotion.
Being able to touch the emotional "needs" of customers can stimulate a variety of motives. At this time, salespeople need to judge according to the manners of consumers, and then provide targeted services. These motives are common: seeking truth, innovation, change, convenience, profit, interest, Excellence, seeking more, seeking beauty, seeking difference, curiosity and patronage. When selling jewelry, if you can do some targeted work; We all have these motives.
Matters needing attention when working in a tea shop:
1. Observe the rules and regulations of the store. Including commuting time, how to make good preparations before opening the door.
2. Smile and be warm to the guests. Because it represents the image of this store.
Be quick with your hands and feet, especially in heavy traffic.
4. Carefully study the proportion of milk tea and the requirements of the guests, and be careful and patient.
I listed some basic needs of employees who work in two places. You can choose a job according to your own conditions.