Model essay on the work summary of jewelry stores in the first half of 2020 (1)
Time flies, the sun and the moon fly, and half a year has passed in a blink of an eye. Looking back on my work in the first half of the year, I can say that I have made some achievements, but there are also many problems. In order to do better in the future, my work is summarized as follows:
I. Work Review
I love my job, have a strong sense of responsibility and dedication, go to work on time and abide by various rules and regulations. In the first three months, I worked actively, studied professional knowledge seriously, had a correct working attitude and was serious and responsible. However, in the last three months, the work was relatively negative, and the task was not completed well, only 80% of the task was completed.
Second, shortcomings in the work.
1, poor marketing, not giving full play to personal abilities.
2. Lack of enthusiasm and initiative; Sometimes bad sales are negative, and the summary after sales failure is not enough. Every sales failure has its reasons, such as whether the jewelry recommended to customers meets the needs of customers, and whether the attitude towards customers is blunt, which causes customers' dissatisfaction. The service quality needs to be further improved.
3. Insufficient psychological grasp of customers.
Third, the direction of future efforts
1. On the basis of consolidating achievements, we should strengthen our understanding of jewelry, improve our own sales skills and learn from the successful experience of others. Summarize the causes of failure and correct them in time.
2, constantly strengthen quality training, to further improve the level of business.
3. Welcome customers with a good mental state, receive customers in time, analyze and classify customers, communicate with colleagues, find shortcomings, help each other and improve together.
4. Grasp customer psychology, learn from advanced colleagues, learn from experienced colleagues, correct service attitude, strive to continuously improve jewelry sales, and strive to improve jewelry brand reputation and jewelry store industry reputation.
In the past work, despite some achievements, there are still some shortcomings. In the future work, I will seriously study my business knowledge, and strive to make my work performance reach a new level in an all-round way to ensure the completion of the tasks throughout the year.
A summary of jewelry store work in the first half of 2020 (2)
The work in the first half of 20__ has ended, and I make the following summary:
I. Work in the first half of the year
In the first half of 20__, our store focused on the development of marketing and sincere service, and made unremitting efforts to create brand benefits and store publicity of jewelry in shopping malls.
1, in-store promotion. Grasping consumers' shopping psychology, using holidays and large-scale anniversary activities to effectively carry out promotional activities actually attracted a lot of customer resources, further promoted the sales of our store and played a good publicity role.
2. Processing of sales data. Over the past six months, our store has insisted on collecting and sorting out the sales data in time, and combining with the actual situation of our store, reporting it in time.
3. Commodity management. Since the beginning of the year, our store has actually paid attention to the management and delivery of all kinds of goods to ensure the good quality of products. In addition, our store also requires shop assistants to fully understand and study new products, market and display all kinds of jewelry according to the characteristics of various products, and give full play to the characteristics of jewelry.
4. Publicity and promotion. In order to fully display the product value of our store, do a good job in the marketing of all kinds of jewelry, and effectively enhance the visibility and customer volume of our store. This year, our store strengthened store publicity, and made rational use of the surrounding situation of shopping malls and consumer characteristics to publicize our jewelry. In addition, our staff also make full use of customers' questions and introduce jewelry to customers as much as possible to promote the transaction. Through the enthusiastic service and sincere sales of all our staff, this year our store not only improved its sales performance, but also enhanced its image.
Second, the performance completion
In the first half of this year, our store closely combined with the requirements of superiors, successfully completed various tasks deployed by superiors, and achieved the sales performance set at the beginning of the year.
Third, team building.
Over the past six months, our store has deepened team building in the store, and through various practical training and professional training, it has effectively improved our store's team sales ability, team cooperation ability and sales performance. In addition, our store has established an effective management system, and requires employees to strictly follow the system to realize our excellent team strength.
Fourth, the existing shortcomings and plans for next year
Because the shopping mall where our store is located is newly renovated, the construction of various projects in our store is not perfect enough, and the development of surrounding markets is not prominent enough. Therefore, the sales performance of our store at the beginning of the quarter is not ideal. Therefore, in the second half of the year, our store will analyze the sales data of all kinds of jewelry in our store in time, sort out the sales situation of all products, adjust the sales strategy accordingly, and implement it earnestly to ensure that the sales situation of our store is obviously improved.
A summary of jewelry store work in the first half of 2020 (3)
In these years, there are joys and sorrows, and sweat is more rewarding. Looking back on the stormy course I have gone through in the past six months, the leaders of the company and all the sisters in the store have given me enough support and help, so that I can fully feel the leadership's mind of "letting all rivers run into the sea" and the company employees' heroism of "seeing the rainbow without experiencing storms". Over the past six months, with the care and help of department leaders and colleagues, I have successfully completed all the work and made further progress in all aspects. The work in the first half of this year is summarized as follows:
I. Ideological and political performance, moral cultivation and professional ethics
Can conscientiously implement the party's basic line, principles and policies, and actively study political theory through newspapers and books; Abide by the law and study legal knowledge seriously; I love my job, have a strong sense of responsibility and dedication, take the initiative to study professional knowledge seriously, have a correct working attitude and be serious and responsible.
Second, work attitude and hard work.
Love my job, be able to treat every job correctly and seriously, devote myself to work, serve everyone enthusiastically, abide by work discipline seriously, ensure attendance on time, have a high attendance rate, make effective use of working time, stick to my post, and need to work overtime to finish the work on time, so as to ensure that the work can be completed on time.
Three. Work quality, achievements, benefits and contributions
Finish the work with good quality and quantity, and the work efficiency is high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work performance has been greatly improved.
Fourth, experience in work.
Sales is an art. As a jewelry salesman, it is always necessary to pay attention to language skills and let customers buy satisfactory jewelry. The following are several aspects that should be paid attention to when selling:
1, welcome customers with a good mental state. When the customer enters or is ready to enter the store, stand up politely and greet the customer with a smile. They can also give some greetings, such as "hello"! "Welcome".
2. Receive customers in time. When customers come to your counter, you should look at them with a smile and try to create a relaxed shopping environment for them.
3. fully display jewelry. Because most customers lack jewelry knowledge, it is very important for salespeople to show jewelry.
4. Take the opportunity of customers' questions to introduce jewelry knowledge as much as possible. The more customers know about jewelry, the more satisfied they will be after buying it. As the saying goes; "Satisfied customers are the best advertisements", "The most influential advertisements are the people around you". Therefore, timing is very important. Seize the opportunity in the whole sales process, use the questions raised by customers, and seize the opportunity to introduce jewelry knowledge as much as possible.
5. Promote transactions. Because the value of jewelry is relatively high, it is not a small expense for customers. Therefore, before the final transaction, they are often stressed, depressed, indecisive, or even temporarily placed, saying "look again" may never come back. This requires salespeople to take distracting methods to reduce the pressure on customers, such as talking about jewelry fashion to colleagues or customers' peers, and taking out several grades of jewelry boxes for customers to choose from.
6. After-sales service. When the customer decides to buy and pay, the clerk's work is not over. Fill in the after-sales service first, introduce the knowledge of wearing and maintenance in detail, and spread some new jewelry knowledge at the same time, such as: "If you don't wear it, please put this jewelry alone and don't pile it up with other jewelry." Finally, it's better to replace the usual "welcome next time" with some words of blessing, such as "May this diamond bring you a bright future" and "May this ring bring you a happy life". And the word "love" should be integrated into sales.
Shortcomings in verb (abbreviation of verb) and the direction of efforts.
Summarizing the work in the first half of the year, although some progress and achievements have been made, there are still some shortcomings, and some work is not perfect enough, which needs to be improved in the future work. In the second half of the year, I will seriously study various policies, regulations and business knowledge, and strive to make my ideological consciousness and work performance reach a new level in an all-round way and make greater contributions to the development of the company. Finally, I wish our company better and better!
A summary of jewelry store work in the first half of 2020 (4)
Time flies like water, time flies, brilliant moments will pass, and a new year will be ushered in in the busy time. In the past, there were pains and laughter, and sweat was more rewarding.
Looking back on my experience in the first half of the year, the company's leaders and sisters gave me enough support and help, which made me fully feel the mind of leading "all rivers run into the sea" and the heroic spirit of the company's employees "how can we see the rainbow without experiencing wind and rain".
In the past six months, with the care and help of department leaders and colleagues, I have successfully completed all the work and made further progress in all aspects. This year's work summary mainly includes the following items:
I. Ideological and political performance, moral cultivation and professional ethics
Can conscientiously implement the party's basic line, principles and policies, and actively study political theory through newspapers and books; Abide by the law and study legal knowledge seriously; I love my job, have a strong sense of responsibility and dedication, take the initiative to study professional knowledge seriously, have a correct working attitude and be serious and responsible.
Second, work attitude and hard work.
Love my job, be able to treat every job correctly and seriously, devote myself to work, serve everyone enthusiastically, abide by work discipline seriously, ensure attendance on time, have a high attendance rate, make effective use of working time, stick to my post, and need to work overtime to finish the work on time, so as to ensure that the work can be completed on time.
Three. Work quality, achievements, benefits and contributions
Finish the work with good quality and quantity, and the work efficiency is high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work performance has been greatly improved.
Fourth, experience in work.
Sales is an art. As a jewelry salesman, it is always necessary to pay attention to language skills and let customers buy satisfactory jewelry. The following are several aspects that should be paid attention to when selling:
1, welcome customers with a good mental state.
When the customer enters or is ready to enter the store, stand up politely and greet the customer with a smile. They can also give some greetings, such as "hello"! "Welcome".
2. Receive customers in time
When customers come to your counter, you should look at them with a smile and try to create a relaxed shopping environment for them.
3, fully display jewelry
Because most customers lack jewelry knowledge, it is very important for salespeople to show jewelry.
4. Take the opportunity of customers' questions to introduce jewelry knowledge as much as possible.
The more customers know about jewelry, the more satisfied they will be after buying it. As the saying goes; "Satisfied customers are the best advertisements", "The most influential advertisements are the people around you". Therefore, timing is very important. Seize the opportunity in the whole sales process, use the questions raised by customers, and seize the opportunity to introduce jewelry knowledge as much as possible.
5. Promote transactions
Because the value of jewelry is relatively high, it is not a small expense for customers. Therefore, before the final transaction, they are often stressed, depressed, indecisive, or even temporarily placed, saying "look again" may never come back.
This requires salespeople to take distracting methods to reduce the pressure on customers, such as talking about jewelry fashion to colleagues or customers' peers, and taking out several grades of jewelry boxes for customers to choose from.
6. After-sales service
When the customer decides to buy and pay, the clerk's work is not over. Fill in the after-sales service first, introduce the knowledge of wearing and maintenance in detail, and spread some new jewelry knowledge at the same time, such as: "If you don't wear it, please put this jewelry alone and don't pile it up with other jewelry."
Finally, it's better to replace the usual "welcome next time" with some words of blessing, such as "May this diamond bring you a bright future" and "May this ring bring you a happy life". And the word "love" should be integrated into sales.
Shortcomings in verb (abbreviation of verb) and the direction of efforts.
Summarizing the work in the first half of the year, although some progress and achievements have been made, there are still some shortcomings, and some work is not perfect enough, which needs to be improved in the future work.
In the new half year, I will seriously study various policies, regulations and business knowledge, strive to make my ideological consciousness and work performance reach a new level in an all-round way, and make greater contributions to the development of the company. Finally, I wish our company better and better!
A summary of jewelry store work in the first half of 2020 (5)
I. Work in the first half of the year
We started work on _ _ _ _ this year. We are a newly formed team, working in a large international enterprise like _ _ Jewelry City, with great responsibilities and great pressure.
In order to complete our task with good quality and quantity, we focused on three tasks in the first half of the year.
1, team building
Excellent team is an important guarantee for doing a good job. Since the establishment of the security team, we have adhered to the "two-handed approach" in team building: one hand focusing on staffing and the other on quality improvement. In terms of staffing, we recruited _ student players from _ _ school; At the same time, we also pay attention to recruiting excellent players from military veterans. Through half a year's efforts, the number of our team has increased from _ to _ now, which is five times that of the original.
While introducing players through multiple channels, we attach great importance to the improvement of the overall quality of players. After each new team member comes in, we should organize a safety professional quality training for half a month.
At the same time, we also specially invite experts from the fire brigade of _ _ city to teach the team members fire knowledge and skills, so that the team members can master the basic skills as soon as possible and meet the post requirements.
After the team members take up their posts, we also insist on skill training _ a few days a week, rain or shine, cold or hot, so that the professional quality of the team members is constantly improved.
Over the past six months, our security team has become a team that can pull out, fight loudly, have strong execution and combat effectiveness, and can complete the task well.
2, grasp the system construction
The key to an orderly and fruitful work is to rely on a scientific and applicable system to ensure that "there is no Fiona Fang without rules".
After the formation of the team, we introduced a set of strict and practical systems of duty, succession, study and training, implemented paramilitary management for the team, standardized everyone's behavior with the system, and ensured the completion of work tasks with the system.
For example, the team members on duty must arrive at their posts 15 minutes in advance for handover; Team members must March in procession to and from work, fully demonstrating the quality and charm of soldiers.
3, grasp the ideological construction
Because our players come from different places and positions, their comprehensive qualities, personalities and hobbies are different. More importantly, they are all just in their early twenties and full of blood, which is not only the need of our security work, but also the need to pay attention to in our daily work and life.
Young people have great plasticity and variability. Therefore, in the team building work, we should carry out ideological and moral construction throughout and persevere. In terms of working methods, we should flexibly insert ideological education into class meetings and business meetings instead of training, talk with team members individually, carry out typical case education, hold flag-raising ceremonies and other forms to implement ideological and moral education flexibly and variously.
For the problems and mistakes in the work, it is required to report them in time. If there are mistakes, they must be corrected. If there are mistakes, they must learn from them, cheer up and improve their work.
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