When I went to the store, I found a piece of jewelry worth 1.6 million yuan. Liu Xin said that he has been in this industry for more than ten years. He is a high-end courier, right? Little brother? , mainly responsible for the receipt and delivery of shopping malls. Most merchants in shopping malls are high-value luxury brands. Both he and his colleagues have encountered the problem of lost goods, but most of the goods are worth only a few hundred thousand yuan. ? Grit your teeth and compensate for the loss. ? On the same day, the small package he received from a jewelry store was a precious jewel worth 6.5438+0.6 million yuan, far exceeding his compensation ability. If he doesn't get it back, he will lose his job.
The courier boy next door, I know him. ? This discovery made Liu Xin breathe a sigh of relief. He said that the younger brother of another courier company found the package. They have been running in the same area for a long time. He recognized each other's uniforms and looks. Liu Xin immediately found the contact information of the other party through the courier company and called the other party. The client said that after receiving the parcel, because she didn't have his phone number, she planned to deliver it the next day, thanks to the help of the police, or else would she want it? Leave? Your actual work, thanks to the little brother who picked up the bag next door. Liu Xin successfully retrieved the package and specially sent a banner to the little brother who found the lost property.
The online shopping market is developing rapidly, and the courier company has become the key link for the success of the transaction. Consumers' overall satisfaction with express delivery has improved, but there are also some problems, such as emphasizing pre-sales and neglecting after-sales, and uneven development before and after. In the future, express delivery enterprises need to increase investment in staffing, complaint process optimization and salary rationality.