1, pack up gfd, put on light makeup, arrive on time, don't be late, leave early, obey the leadership and command of the restaurant foreman, and finish the task seriously and quickly.

2. Know the number and time of dining before going to work, know whether the guests have other special requirements, and provide personalized service.

3. Before the formal dinner, according to the arrangement of the foreman, carefully clean the tables, chairs and dining room, lay the dining room, and prepare all kinds of supplies to ensure normal business use.

4. Stand at the appointed time, smile naturally on your face, and greet the guests with full spirit.

5. When the guests arrive, arrange the guests to sit in time, increase or decrease the seats according to the number of people, take the initiative to pull the chair (put the clothes first), and introduce the characteristics and business nature of our store.

6, service restaurant, please thank you at the beginning of the word, always use polite language and smile, ask for tea, pour tea, send towels to the guests in time, introduce the way to order, consult the guests' drinks and quote the price.

7. When delivering food, communicate with the guests, ask and answer questions, answer the guests politely if you don't understand, ask before answering if necessary, and beware of arrogance, impatience, impatience and trouble.

8. Pay attention to all the conditions of guests and restaurants at any time when dining, so as to achieve better cooperative service and satisfy guests with convenient and high-quality service.

9. Be sure to use a tray when operating to avoid spilling tea and vegetable juice. You should arrive at the service meal with a voice to avoid conflict with the guests. If you make a mistake at work, you should apologize to the guests immediately.

10, handle any questions at work in time, and report to the superior if you can't solve them yourself.

1 1. If guests take food directly with their hands, they should wash their cups in advance. The water temperature should be about 20 degrees to 30 degrees, and the bone dish garbage should not exceed one third. If there are two or more cigarette butts in the ashtray, they should be replaced immediately. Be sure to wear three incense towels when eating, and the incense towels must be clean and tidy.

12, guests should pour wine and tea for guests in time when dining, and clean the countertop in time to ensure that the countertop is clean and tidy.

Extended data:

Preparation before meals:

1. Check and supplementary service of Sichuan cuisine in Zhinei (according to the requirements of restaurant configuration). Seasoning products should be stored in a fresh-keeping box, and the materials in the seasoning bottle should not be less than 8 minutes full. Seasoning products should be cleaned of dirt and impurities.

2. Turn on the ordering computer.

3. Place desktops and chairs according to specifications, put cartons on the left and pagers on the right, put placemat paper and tableware equal to the number of people on each desktop, and fill each kettle with lemonade. The water temperature is below 5 degrees in summer and below 65 degrees in winter.

4. Attend the briefing.

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