1. Let customers know your brand for the first time. Hello, welcome to XXX jewelry! ? Tell your store, let customers know your store and remember your store. Another reason is that you have to advertise in front of the customer and in his ear to introduce the quality of the product origin and use professional knowledge? Buy off? The customer's psychology, this kind of advertising effect is many times stronger than that on TV and on the plane, because you really told him! I believe that customers will not be disgusted, and they can learn knowledge while buying things. It doesn't matter if you can't make a deal, at least you left a good impression on your customers and your enthusiastic customers remembered it. Maybe I'll call you next time.
2. Guide customers to make choices. After the customer knows your pavement, if he has no clear choice, as a salesperson, you might as well be a guide. For example:? These models are the latest products. They are very beautiful. You can have a look. ? Let customers have a direction in the dazzling, if your new jewelry style is only novel, it will make people shine and attract customers more.
3. Factory direct sales, tell customers the strength of your home. A. Factory direct sales, primary sources, multiple choices, unified goods, wholesale and OEM are all acceptable, and flexible cooperation methods and competitive prices can make customers more excited.
B. When customers think things are too expensive, don't answer directly.
Don't tangle with customers about the price, because the money is in the hands of customers, our advantage is the product, and we know the product better than customers. So pay more attention to make customers like this product very much. You can say: Try this necklace. If it doesn't look good, you won't want it no matter how cheap it is? . Then help the customer try it on and praise it appropriately, how suitable it is for her and this product. When the customer's psychological balance tilts to the product, the salesperson's chances of winning are even greater.
4. The customer said: Old customers, cheaper! When an old customer says it's cheap, many jewelry stores now use the O2O membership marketing system based on jewelry. This system is very powerful. The customer asks if it can be cheaper. We can ask the customer to report the membership number or mobile phone number first. You may not remember this customer, as shown below:
No matter what the customer is, you should know the customer's situation before making a decision, know yourself and know yourself, and fight every battle.