Current location - Plastic Surgery and Aesthetics Network - Jewelry brand - The job of a jewelry store manager?
The job of a jewelry store manager?
Managers must do the following eight tasks well.

① Representative work —— As the representative of the company's top management, contact with regional stakeholders, customers and business stakeholders to cultivate good relations between the two sides.

② Being an information collector-collecting useful information in the business activities of stores such as regions and customers.

(3) Do a good job as a supervisor-as a manager, adjust and solve problems as soon as possible to make them reply smoothly.

④ Being a communicator-conveying the company's policies, planning objectives, etc. Communicate it correctly and quickly to the subordinates in the store.

⑤ Be a mentor-educate and guide subordinates.

⑥ Being a manager-managing the business activities in the store and achieving the business objectives.

⑦ Do a good job of security-take good care of the assets in the store, such as shops, equipment and commodities.

As an activist-as a salesperson, I investigate the importance of customers buying unit prices.

Customer's unit price is the second factor of turnover, so we can't ignore its importance when collecting and purchasing goods or changing prices. Although the ideal price is high, please refer to the above-mentioned A store in a city. When its turnover increases, it will bring the sequela of reducing the number of customers.

① Turnover target (daily and cumulative)

(2) Operating performance (last year's performance, this year's daily performance and cumulative performance)

③ Number of passengers (number of passengers last year, number of passengers per day this year and cumulative number of passengers)

④ Turnover achievement rate

⑤ Comparison of target performance (excess, deficiency and daily accumulation of excess and deficiency)

The first step to success is to master turnover. Increasing the turnover seems to be the instinct of every store, but no matter how much the turnover increases, it will lose its meaning if it can't get a proper gross profit. For example, it is not uncommon for normal gross profit to declare bankruptcy because of excessive expenditure. Turnover is external, while gross profit and net profit are internal figures. Only by enriching the interior can we embark on a sound management track. Although we all know the importance of increasing turnover, before that, we must take gross profit as the premise.

In the retail industry, the education and training subjects under the guidance of subordinates have the following matters.

1. Basic matters-company profile, social training, business policy, employment planning, rules and regulations, internal business distribution, greetings, company terms and conditions, sales terms, required clothing, workplace etiquette, etc.

2. Matters related to sales business

(1) The meaning of trafficking-the circulation of shops and services, the establishment of trafficking, and the provision of sufficient and satisfactory demand.

(2) the way of sales staff-the relationship with customers, the principle of customer first, and the cooperation between superiors and subordinates.

(3) From this point of sale-ask about sales and contact sales.

3. Matters related to the handling of business methods

(1) Methods of collecting reports and tables-methods of reporting, methods and processes of writing tables, and methods of writing numbers.

(2) The method of collecting props assets-the name of the apparatus and the method of collecting.

4, customer first, commodity related matters

(1) Commodity contents of inventory-classification of commodities, main commodities, attention to commodity sequencing, seasonality of commodities, brand type, etc.

(2) Manufacturers and commodities-commodity names of major manufacturers and market share of each manufacturer.

(3) Customers and products-the names of major customers and the products they want, as well as the relationship between manufacturers, customers and their own stores.

Step 5 prepare to open a shop

(1) store cleaning-stores, shops, windows, warehouses, bathrooms, offices, etc.

(2) Commodity allocation and replenishment-confirmation of sales, commodity substitution, location allocation and commodity replenishment.

③ Display mode-POP advertisement, confirmation of advertising brand, change of decoration and lighting, display of posters and window models.

(4) Person in charge and exchange-confirm the person in charge, and allocate if there are absentees.

⑤ preparation inventory-confirm and supplement the quantity of preparations such as change, summons, wrapping paper and bags.

6. Business-related things in business.

1, hospitality sales skills-acceptance methods, purchasing psychology, product tips, standardized grammar and the use of honorifics.

2, product description-product features, uses, quality, combination methods, etc.

3. Receiving and packaging of money-the method of withdrawing money, the method of confirmation, the method of exchanging money, the method of packaging, etc.

4. Delivery method-the method of logging in the summons when mailing, and the matters needing attention when delivering valuables.

5. Matters-Customer Card Arrangement.

Step 7 close your business

(1) Closing time-arrange electrical appliances and spare parts, and lock the iron gate.

(2) Calculation business-cash cashier's total, cash confirmation, and making calculation report of the day's transaction.

8. Relationship between other independent businesses