20XX is a passionate year. During this year, I grew up gradually under the careful cultivation and guidance of leaders. Here, first of all, I would like to express my deep gratitude to them and the company.

I. Main Work Situation

Looking back on 20XX, under the guidance and care of the superior leaders, with the cooperation and support of my sisters, with the concerted efforts of all our teams, Qi Xin, with the care and training of a beauty salon, I became a deputy store manager from an employee with my own efforts. When I accepted this honor, I deeply felt the great responsibility, and I deeply felt the experience of many years. From employees to store managers, we all tasted sadness, laughter and tears along the way.

Looking back on the past, my sisters and I cooperated carefully and worked together. With the joint efforts of all our staff, the support and training of regional managers, and my own continuous study and efforts, I became the manager of X beauty salon franchise store. This is a responsible position. When I set foot on this job, my heart was happy and uneasy. Years of experience, from an ordinary beautician to a store manager, I have had tears of sadness and joy of success. However, whose road to growth is smooth? The alternation of success and failure has also made my heart stronger.

Second, the daily management of employees

1. As an important part of beauty salons, whether new employees can quickly integrate into the team and adjust their transition mentality will directly affect the service quality and team building. According to the characteristics and entry conditions of new employees, special training is conducted to adjust the mentality of new employees, face up to the role change and understand the characteristics of the beauty industry. Let new employees make full psychological preparation, alleviate the dissatisfaction caused by the unsuitable role change, and accelerate the pace of integration into the team.

2. Pay attention to the growth of employees, always pay attention to employees' mentality, keep good working conditions, organize employees to study irregularly, assess employees, check the training effect, make up for deficiencies in time, improve the training plan, talk to employees regularly every month to do ideological work, understand their recent work, find problems and solve them.

3, combined with the actual work to strengthen training, the purpose is to improve work efficiency, make management more standardized and effective. Combined with the case analysis of daily beauty salons, employees have a new understanding and understanding of daily service, and have formed a consensus on daily service awareness.

Third, there are shortcomings in the work.

1, in the process of work, the details are not enough, the work arrangement is unreasonable, and the priorities are not very clear in the case of more work.

2. There is a lack of communication between departments, and problems are often discovered only after they have gone wrong.

3. There are not many interactive links in the training process, which reduces the vitality and vitality.

Fourth, the direction of future efforts.

Looking forward to the future, we still have a long way to go, and we will definitely work harder to jointly create more brilliant achievements for our enterprises. Adhering to the beautiful vision of "making women in the world more beautiful", we will bring better service to our customers.

The second article manager personal work summary model essay

The new year is coming, and we should make a new beginning. Looking back on 20XX, under the guidance and care of superior leaders, through the cooperation and support of various departments, and with the joint efforts of all our shop assistants, 20XX has achieved proud results.

With the company's vigorous training and my own efforts, I was promoted from employee to store manager in September this year. When I accepted this honor, I felt a great responsibility. With years of working experience, from employees to store managers, I have summarized some views and experiences on our work: for a retail store with good economic benefits, first, there must be a professional manager; Second, we should have good professional knowledge as the backing; The third is to have a good management system. Observe attentively and communicate with customers attentively, and you can do it well. My specific summary is as follows:

1, conscientiously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, which has played a very good role in connecting the preceding with the following.

2. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, give play to their strengths, and do what they can. Strengthen the cohesion of the shopping mall and make it a United collective.

3, through various channels to understand peer information, to understand the customer's shopping psychology, to know ourselves and ourselves, know fairly well, and have a clear aim, so that our work is more targeted, thus avoiding unnecessary losses.

4. Set an example and be a handsome employee. Constantly instill corporate culture in employees, educate employees to have a sense of the overall situation and do things from the overall interests of the company.

5. Attract customers with thoughtful and meticulous service. Give full play to the initiative and creativity of all employees, so that employees can change from passive to active. In order to create a good shopping environment for customers and create more sales performance for the company, lead employees to do the following work.

First of all, do a good job of cleaning every day to create a comfortable shopping environment for customers.

Secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service and let our customers leave our store with sincere smiles and polite language.

Now, the management of the store is gradually becoming digital and scientific, and the improvement of management means puts forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will manage our XX store with more exquisite and skilled business.

In the face of next year's work, through the summary of this year, put forward next year's work ideas, focusing on the following aspects:

1, strengthen daily management, especially the management of basic work.

2. Strengthen the internal training of employees, and comprehensively improve the overall quality of employees.

3, establish a high degree of loyalty to the company, love their jobs, the overall situation, all for the sake of the company, to contribute to the improvement of the overall economic benefits of the company.

4. Strengthen unity and cooperation with various departments and brother companies, create the best and seamless working environment, get rid of discordant notes, give full play to the enthusiasm of employees, and gradually become a beautiful team.

Manager's personal work summary

Time flies, the sun and the moon fly, and 20XX years have passed quickly. First of all, I would like to thank the company leaders for giving me such a good platform and such a good opportunity to exercise and study. At the same time, I also want to thank my leaders and colleagues for their support and help in my work. I have benefited a lot from learning knowledge that I have never learned before.

I transferred from store X 4 to store X 1 in March of 20XX. As the manager of X 1 Store, I am fully responsible for the work of X 1 Store. There are joys and sorrows. For me, who has no education and professional skills, in order to keep all aspects of the work of a store from falling behind, I have to learn while working, and at the same time I have to spend more time working hard than others to repay my employer. In addition to receiving direct training from company leaders, I also participated in the training of professors from China Normal University. Therefore, only hard work is my choice.

Such a big family has no previous management experience. In addition to instilling the tasks assigned by the company, the most important thing is to study and communicate with employees. Let everyone know the purpose of our work and the requirements of the company, so we should not only learn some skills, but also learn the truth of being a man. We should encourage all employees to become excellent employees. They are the best.

Details determine the success of our business, so we should pay attention to details. Our main purpose is to do a good job in sales. How to do a good job in sales is the focus of our work. In the process of sales, there will be various problems, waiting for me is how to solve them. So my task for myself is not to be afraid of problems, and to learn how to solve them when they arise.

During this year, this year's sales have increased compared with last year. Of course, there are various reasons. Compared with other stores in the company, the gross profit is not ideal. Therefore, we should grasp the gross profit in the course of operation. The shop is also a special shop. The situation of managing two products is relatively rare, which makes customers face a variety of customers and complicated personnel.

As the saying goes, we will redouble our efforts to contribute to the sales of the store.