Legal analysis: Jewelry products can be returned within 7 days from the actual receipt date, and can be exchanged within 15 days.

Legal basis: Article 7 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.