This problem can be solved through negotiation. It has been identified as a genuine product sold in the store, and there is no wear and tear. Most businessmen support exchange.
Jewelry invoice lacks some solutions of 3D hard gold;
1. Consumers can take the initiative to contact the merchants and negotiate to solve the problem.
2. If the jewelry store finds the invoice stub when the consumer buys 3D hard gold jewelry for the first time, it can be treated as a lost invoice.
3. If no consensus can be reached, you can seek the help of consumer associations and intervene in mediation.
4. If there is no invoice and certificate, when consumers buy 3D hard gold ornaments, the jewelry store can't find the invoice stub. The consumer suggested a refund. Jewelry stores can evaluate, and consumers can redeem after making up the difference. .
5. The corresponding consumers also have to pay the handling fee of the invoice.
6. You can go to the local quality supervision and inspection department and ask if there is a special institution that can test jewelry and issue an appraisal certificate. If so, it can be sent for identification according to regulations.
Extended data
Article 31 of the Detailed Rules for the Implementation of the Measures for the Administration of Invoices stipulates: "Units and individuals that use invoices shall properly keep invoices. If the invoice is lost, it shall be reported to the tax authorities in writing on the date of issuance of the invoice.
If the VAT invoice is lost, copy the stub, submit it to the competent tax bureau where the customer is located for confirmation and issue a certificate of tax reduction and exemption, and report it to the competent tax bureau of the company, issue a red invoice to receive the original invoice, and then re-issue the invoice to the customer. If the tax has been deducted, it cannot be reopened.
When the ordinary invoice is lost, please copy the stub and seal it to the customer. Financial personnel should establish an invoice register to register the quantity, quantity, invoice number, date, customer, amount and payee of purchased invoices, and send them to customers, and ask them to sign, so as to avoid trouble.