Hello! It is normal to adjust the size of the ring. It can be adjusted downward or upward. This is because the customer service is unwilling to help you to circle. You can complain that the ring they gave you is not suitable, and you didn't adjust the size of your hand according to your requirements. You can ask them a theory. There should be more than 10 thousand goods, not more than 10 yuan Because when I help you adjust the size of your hand, I must confirm it with you before I can change it. This is a mistake in their work, which can be completely solved for you. If not, go to the mall to complain. I hope I can help you!