When there is a problem with gold jewelry, consumers and businesses often have great differences, and similar disputes occur from time to time. Consumers believe that necklaces have quality problems, but most merchants are only willing to provide welding maintenance services or charge a certain amount of trade-in fees. In this regard, the relevant state departments should issue relevant after-sales regulations on the consumption of gold, silver and jewelry as soon as possible. There are quality problems in gold jewelry. If merchants collect processing fees indiscriminately according to the old-for-new standard, this will undoubtedly infringe on the legitimate rights and interests of consumers. In addition, consumers should be reminded that when buying gold and silver jewelry, they should know the precautions in detail, keep the purchase invoice properly, and ask the after-sales regulations of the gold shop. If you encounter some overlord clauses such as "store rules", consumers should complain to the industrial and commercial departments in time.