As a waiter in a gold shop, you need to learn a lot. First of all, you need to know the various contents of gold and its sources. And the performance and significance of all kinds of jewelry. In addition, we should also study psychology to understand the psychological state of customers. In short, the more you learn, the better.

1. Professional knowledge of gold sales, jewelry sales requirements of stores At present, as jewelry sales consultants, major jewelry brands do not need much professional knowledge of gold sales, unless you are applying for a management position and need relevant jewelry sales performance and management experience. As long as you have sales experience in general jewelry sales.

2. Have professional knowledge of gold sales and professional ability of jewelry sales. Before the interview, it is best to have some professional knowledge about gold sales in jewelry sales, such as diamond 4C knowledge, daily work content of jewelry sales in stores, customer groups of jewelry sales, etc. The interviewer will ask these questions.

3. Gold sales expertise, understanding jewelry sales When customers enter the store to buy jewelry and gold sales experts, usually gold and diamond ring jewelry, they will definitely ask what is the difference between your home and other jewelry brands. Chow Tai Fook, Zhou Shengsheng, Luf and Xie Ruilin are well-known brands in China, and they are also jewelry e-commerce sales brands. Go to the market during the break, pretend you are a potential customer and listen to what they say. Finally, take a tape recorder, go back and listen to it several times and analyze what they say.

4. The professional knowledge of gold sales and the familiarity with the purchasing psychology of jewelry sales customers are also the most important points in jewelry sales. You should be very aware of customers' thoughts and concerns when buying jewelry.

: sales skills?

Shop assistant skills, skills 1: quality and confidence. Because salespeople are engaged in terminal shop work, they have a heavy burden and work pressure in the working environment, and it is easy to lose confidence in themselves. And because salespeople are at the forefront of shopping malls, they have direct face-to-face contact with customers in shopping malls, because this also requires the quality of salespeople.

Therefore, efforts should be made from two aspects: on the one hand, salespeople should improve their own quality, standardize the code of conduct in their daily work, and establish their own confidence; On the other hand, in the company, we should do a good job in the quality training of sales staff to help improve their self-confidence.