Double Eleven bought a washing machine in Midea's self-operated store in JD.COM, and the merchant presented Midea's rice cooker after publicizing the drying list. After receiving the goods, I registered the relevant information in the link provided by the customer service, but until now, the gift has not been received. I communicated with the customer service on the 24th and found that my information was registered after the date marked by them, so I ignored it. After more than a month, the customer service didn't have any tips or contact information, and I remembered the whole story of the gift. Customer service offered to help me re-register and then arrange delivery within one month. I have been waiting for more than a month, but I really don't want to wait another month, so I offered to change the balance. JD.COM Midea's customer service is only willing to compensate 50 yuan, but 50 yuan can't reach the value of the rice cooker at all, so I ask for a replacement 100 yuan. JD.COM customer service is not in place for the complimentary service that consumers deserve, and the explanation is not comprehensive, which constantly increases the cost of consumers' shopping time and is unwilling to apologize for compensation. It belongs to the store's bullying behavior, and consumer rights should be safeguarded!