The work summary of jewelry sales staff is relatively short. After a period of hard sales, many sales staff often summarize the work during this period in order to better carry out the next stage of work smoothly. The following is a summary of the work of jewelry salesmen for everyone. Welcome to reading.

The job summary of jewelry salesman is very brief 1 It has been 1 year since I joined xxx jewelry in 20xx.

In this year's work, I constantly challenged myself, worked diligently, strictly abided by the rules and regulations of shopping malls, honed my working ability in practice, and greatly improved my business level.

I know that my progress in work can not be separated from everyone's help, and it has also been highly recognized by the leaders of the mall. I was appointed as the head of the cabinet in 20xx, which is the greatest affirmation of my work. Looking back on the stormy course experienced in the past year, I made the following work summary:

First, moral cultivation and professional ethics.

Through the continuous study of newspapers, books and magazines, I love my job, have a strong sense of responsibility and dedication, have a correct working attitude, be serious and responsible, strengthen the study of professional knowledge and constantly recharge myself. This is a source of confidence in selling jewelry.

Second, the quality of work, achievements, benefits and contributions

Finish the work with good quality and quantity, and the work efficiency is high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work performance has been greatly improved.

Third, work experience, sales is an art.

As a jewelry salesman, we should pay attention to language skills and let customers buy satisfactory jewelry from several aspects, which should be considered at all times:

1, seriously greet customers for 3 meters. 1 meter asks, smiling service is the key, and artificially create a relaxed and happy shopping environment.

2, fully display jewelry, because most customers lack understanding of jewelry knowledge, so the display of jewelry is very important, the more customers know about jewelry, the stronger the satisfaction after purchase, as the saying goes; "Satisfaction" is the best advertisement for customers.

3, promote the transaction, because the value of jewelry is relatively high, therefore, the customer is under great pressure before the final transaction, so the sales staff should take the method of distraction to reduce the pressure on the customer.

4. Be familiar with the wearing, maintenance, use, origin and quality of jewelry.

5, after-sales service, when the customer's work is not over after purchase, you should introduce the knowledge of wearing and maintenance in detail, and finally say some words of blessing is the customer's mood. Enhance the feelings with customers and look forward to the occurrence of secondary consumption.

6. Seize every sales opportunity, wait for the arrival of customers in the best mental state, pay attention to your appearance, wear clean and decent clothes, and insist on makeup every day.

Fourth, the shortcomings in the work and the direction of efforts

Summing up the work in the past year, although there is no small progress, there are still many improvements and shortcomings. For example, if you don't know enough about jewelry, you should strengthen your study, improve your sales skills and learn this knowledge. It is very important to learn from the successful experience of others. Sometimes bad sales can lead to negative thoughts, which is unacceptable. Negative thoughts are the enemy of sales. The summary of sales failure is not enough. Every sales failure has its reasons, such as whether the jewelry recommended by customers meets the needs of customers, and whether the attitude towards customers is blunt and leads to customer dissatisfaction. Is the jewelry fully displayed to customers? Wait, these all need to be considered. As a cabinet leader, just like a squad leader who leads troops to fight, it is very important to rush to the front line to influence and infect members. As a cabinet leader, we should first set an example and set an example. A counter is a collective, and full unity can release the greatest energy. Learn from each other and make progress together.

In short, I am working and happy this year! Since I walked out of the ivory tower of the school, like flowers in a greenhouse, I chose my current company: xx Jewelry without hesitation at the election meeting. From the report that 10 joined this industry to now, one year has passed unconsciously. Originally, I was optimistic about selling tea, but at my insistence, I was finally assigned to the jewelry sales department and started a brand-new "course" in my life that had nothing to do with my major.

Looking back on this year's time carefully, my easy study from nothing to now is full of my ups and downs. But I am deeply grateful that it is because of these experiences that I have become mature and steady step by step.

The job summary of jewelry salesman is very simple. I have worked in the company for almost a year. This year, with the help of my colleagues and the company, I slowly stepped into the door of the jewelry industry from a layman. Jewelry was noble and mysterious in my previous impression. In the process of working in the company, I gradually became familiar with these jewels and regarded them as a real part of my career.

In terms of personal professionalism, I really learned a lot this year. The more you know, the more you feel the need to deepen your study. When I first entered the business, I thought it would be great to know what diamonds are and what platinum is. But with the in-depth understanding of the industry, I deeply feel the need to know professional knowledge, such as the hottest jade, a lot of gold sold, and other colored gems and so on.

In terms of personal performance, I am responsible to say that I am not satisfied with the sales situation this year, the sales volume is not ideal, and the time for customers to come to the counter is short. In this store, although we occupied an ideal position, we did not produce good results. For this, I have always been like a boulder. On the one hand, we are under great pressure and feel that we have failed the expectations of the company.

The performance of objective analysis is poor, and I have summarized three aspects:

First, our professional quality needs to be improved.

The professionalism mentioned here mainly refers to professional knowledge, sales ability and work enthusiasm. I have to admit that I am not good enough in this field and I am very enthusiastic about sales, but my professional knowledge and professional sales ability of jewelry must be improved. Here, I sincerely hope that the company can give us opportunities to improve our learning in the new year, which will not only increase our sales ability and enthusiasm, but also increase our sense of belonging to the company.

Second, the display of goods.

The display of main products and auxiliary products is not absolutely perfect. I think our props are intact, mainly in the layout, the position that customers can easily see and the effect of standing outside the counter should be in harmony with our main products. I also hope that the company can give us professional help and help us improve the counter display.

Third, the commodity structure.

There are not enough products on the jewelry counter of this brand, and the other one is not exquisite enough. There are many loopholes in the product structure, which will cause two serious problems. One is that most of the time, customers can't directly choose the products they need on the counter, and we need to waste our breath to guide customers to go in other directions, but this is obviously circuitous and the effect is not good. Another problem is that the display of the counter and the display cabinets behind it will be sparse, which will make our counter ugly. So I hope the company can make some adjustments and enrich its products. Of course, it doesn't mean that the goods must be complete. I think it can get twice the result with half the effort to make correct adjustments to the mainstream commodities in this market.

The above three aspects are the main reasons for my poor performance this year. In short, sales should be customer-centric. After all, the competition between shops and the surrounding environment is fierce. Only by serving customers as well as possible can we establish our own customer circle and have a benign and lasting performance.

We should see that the potential of the store is huge, and our position is not bad, occupying two sides and a corner. If we can make a good adjustment at the main level, then I still have great confidence in our performance in the new year.

In the new year, I will definitely put more enthusiasm into sales, and I will also feed back the information to the company in time. I hope the company can point out my shortcomings in time and give me help and improvement.

No one is perfect. I believe that as long as we can really work as a team and support each other, many problems can be solved quickly, and we can also give full play to our advantages in communication and sales.

I hope that in the new year, the company's performance will be better, and the business of this brand of jewelry counters will have a qualitative breakthrough.