If you accidentally leave something behind while traveling, you can take the following measures:

1. If you are still in the rail transit station, you can ask the station staff for help in time;

2. If you have left the rail transit station, you can report the loss to the nearest station in time;

3. You can call the rail transit customer service center at 63353333 and 63353606 to register and report the loss, inquire and contact to claim the lost items.

Call customer service to find something. The operation steps are as follows:

1. Call the rail transit customer service center at 63353333 or 63353606;

2. After the customer service answers, it will register the information of the lost person, including the basic information of the lost person, the frequency of the bus, the details of the specific lost items, etc.

3. After the registration is completed, the customer service will contact the bus unit for joint inquiry, ask the driver, adjust the monitoring and so on;

If you find the lost property later, you will contact the owner.

Extended data:

Classification of items in the lost and found center

After receiving the lost property, the lost and found center will keep it in the following time categories according to the nature of the goods:

1, perishable and corrosive foods, fresh items and lost items shall be kept for 3 days. Including fresh meat, poultry, livestock, fish and shrimp, seafood, seafood, frozen food and so on.

2. Common food lost and found shall be kept for 5 days. Including: dry goods, fruits, sweets, cakes, dairy products, etc.

3. Keep all kinds of documents involving personal privacy and property information 10 day. Including: ID card, household registration book, bank card, driver's license, driving license, etc.

4. The storage period of lost articles of ordinary daily necessities (non-food) is 1 month. Including cigarettes, clothes, bags, medicines, etc. ;

5. Keep valuables for two years. Including: computers, cash, checks, jewelry, high-end clothing (bags), cameras, watches, precision instruments, important documents and materials, etc.

Chongqing Municipal Transportation Bureau Travel Network _ Lost and Found Guide