You can take the receipt to the gold shop for exchange or repair.
If you refuse, you can complain to the local consumer association or the industrial and commercial bureau and apply for compensation.
The quality problems of gold jewelry include:
1, problems caused by unqualified manufacturing process.
2, the purity of gold is not up to standard, which deceives consumers.
Matters needing attention in buying gold jewelry:
Buying gold jewelry is different from investing in gold. Although gold jewelry is made of gold, it has certain collection and preservation value, but more precisely, it is a handicraft, and the price of gold jewelry is different from the value of gold itself. When buying gold jewelry, pay attention to your own purpose. If it is for investment, the liquidity of gold jewelry is far lower than that of standardized investment gold.
When buying gold jewelry, you must consider your own economic strength. Don't follow the crowd to buy gold jewelry. According to your own preferences and needs, if you need to buy gold jewelry, don't buy it if there is no need or demand. When buying gold ornaments, choose durable ones, and wash, care and maintain them regularly.