I think the first point that Pangdong is worth learning is culture, and the second point is system. Practicing your culture systematically is called matching words with deeds.

Systematically, Fat East is coming. Because there are no shareholders and I have no demand, all the money I earn is shared by everyone. I may control 10%-20% a year.

So in this culture, they earn money and distribute it. He knows how much money he can earn and can feel the love of the company from the heart, so everyone will be very caring. The distribution system of "Pangdong" has been improving since 1995, which is the reason for this result.

The management from Pangdong will be assessed twice a year and democratically appraised, so that every employee in your department can vote for you anonymously. If three out of ten people disagree with you, you will be exempted.

This has formed a culture in Feidong, and the management will not and dare not make things difficult for employees by taking advantage of their positions. As long as there are employees, you can complain directly and check immediately; The management also agrees with the concept of the enterprise, and he knows what is the most precious.

In Pangdonglai, the working hours of the general department are generally 6 hours/day, and the supermarket department is 7 hours/day; There are four days off in a month and the store is closed on Tuesday; One month paid vacation a year and two months paid vacation next year.

The average salary of employees is nearly 5000, excluding social security, plus more than 6000 social security, excluding share sharing.

The ideal state I expect is that, like our department heads and store managers, I hope they are all spiritual leaders, working five days a month, and no more than six hours a day is enough. I can control the rest of the time by myself, just keep my direction, no problem.

Why do so many people come to Pangdong for shopping? Because of trust!

How did the culture of Pangdonglai come into being?

The culture from the Fat East has changed in several periods.

At first, I worked hard to make money like everyone else.

Later, when the money was satisfied, we began to work hard to improve the quality of life of our customers and consider the society.

By 2003, once again, enterprises are "creating wealth and spreading civilization". Just like Maslow's hierarchy of needs theory, it moves from the basic survival stage to the spiritual stage. In this process, I think happiness and freedom are the most important.

Later, the boss (chairman Zhang of the group) told me about personality, freedom, dignity, respect, noble mind, freedom of thought and living in the present.

I often think that the development of human history, the formation of faith and human civilization are simply too short in the long river of history and the time of the universe.

Just like the star we see now, it has actually disappeared for hundreds of millions of years, and all you see is its afterglow.

A person's life is less than one hundred years old. Even if you can live to be 200 years old, it is only a trivial moment in the long river of history. Do you still have time to get angry? Fight?

Xu said that because there is too much bitterness, a little sweetness is enough.

If we don't even know the origin of life, how can we understand how to treat life? If we understand the origin of life, the true meaning of life, the concept of time, the formation and evolution of the universe and history, at least we know how to treat our life.

Just as we have been taught to listen to teachers, mothers, fathers, leaders and bosses since childhood, we have never asked whether we should listen to ourselves, respect ourselves or understand our own character.

This state leads to a life of inferiority, but the world is rich and colorful, and everyone wants to be an individual.

The same is true for enterprises. Let employees get respect and warmth first, and then guide employees how to work and live. Therefore, we should really cultivate an independent and sound personality and realize a sunny and personalized life.

With respect and a sound personality, people gradually become confident.

I am a person who believes in fairness and freedom. I appreciate each other's natural and heartfelt love and will not force others. If you are in such a state, can you say that you are not free? Can we not be open-minded and sunny?

Therefore, to be an enterprise, you should have the standards of an enterprise, while to be an entrepreneur, an enterprise is not to satisfy your private interests, but to promote social progress. If you can't reflect the progress that promotes society and brings people beauty, warmth and hope, then your practice is also ugly.

There are no bad people, only bad culture.

Like some of us, when we have no money, we feel inferior. When we have money, we will carry higher than others. How can others respect you if you don't respect others?

Happiness is not a state of mind, but a state. In a good environment, bad people will become good people and good people will become better people; If the environment is not good, good people will become bad people.

Pangdonglai has more than a dozen important departments such as Pangdonglai Electric Appliances, Pangdonglai Clothing, Pangdonglai Department Store and Pangdonglai Jewelry. These major departments are basically independent.

What I told them was, keep doing it when it's done. If you can't do it well, take your soldiers away and don't give them to me.

I hope you really love your career. Because of love, you can be happy, just like the pirate (Du Xiaoyi, chairman of Yasi, Hubei Province) now, he entered the state, and then he left with me, although the enterprise is still in the growth stage.

But it doesn't matter how long we talk for a month or two. Can many of your business owners do it?

Don't live without faith.

In fact, every department in our company is very simple. It's been 30 years since I started my business!

Over the past 30 years, I have been a transparent mentor, trusting people, and never said I doubted anyone. I have never been in the habit of not trusting people since I started doing business.

After so many years, I have failed, and the reason for failure is paralysis and quick success, because I want to make a lot of money, because I was not sensible at that time!

But in terms of trust in people, it has never changed. When I don't trust you, no matter how good you are, you won't want you.

I have lived my whole life, probably for this road, because I feel that insincerity is almost as meaningless as death.

Only sincerity can create feelings, warmth, trust and happiness!

But in this cooperative relationship and growing process, we know each other because of human nature, and we have a responsibility because of sincerity, trust and warmth, so we don't want to disappoint each other, so we will have higher requirements for ourselves and don't want to make ourselves unhappy at all!

So whenever I see a customer unhappy, I feel guilty, ashamed, or have a distortion, and this distortion is hatred for the immature team.

This hatred is not bad for anyone, but immature. Just like a movie said: I once had a sincere feeling in front of me. I didn't cherish it, and I regretted it when I lost it!

China people have always been like this. I believe he will do the same even if he is naive enough to give them another chance. He will never cherish and love you for 10 thousand years as he imagined ... this is the state of no faith.

Which of us has faith? Some people say they believe in Buddhism, Christianity and Islam. ...

But do you really believe it? In fact, every religion is very progressive, teaching people to do things; You may not be perfect, but you are a true believer, at least you won't do evil!

People in real society have no soul like skeletons! Because there is no faith, it is influenced by face, interests and social ideology. In the end, you don't know what life is, what happiness is, what happiness is and what life is. You always think you are sincere and kind.

But sincerity and kindness are not judged by yourself, but by your results. So I want to teach you respect, trust, love, freedom and honesty!

But as your first supervisor, can you really respect and trust the people below?

Everyone flaunts himself with that so-called effort and feels how good he is to others. Since you are in this business, you should be really kind, sincere and free … these beautiful words!

If subordinates don't even know the business situation, how can they say they want to achieve it?

I once thought that on the day I left, you could lead the team ahead and spread this good idea.

Even after a few years, it doesn't matter if you break up slowly. After all, this idea is not to blossom on everyone, I just want to release my strength in my lifetime!

It is important to learn to be open-minded.

What happened as a teenager: It was autumn, and an uncle of my father's generation and his wife were going to weed the fields.

At the end of the field, people around him came running to tell him that the corn in their field had been stolen! Just as the two of them were walking on the ground, they said, "If you eat some rice, it will spill on the ground. What is there to be satisfied with? "

A very simple sentence, I still remember it deeply!

According to ordinary people's ideas, they will swear, but even if they swear again, what they have lost will never come back. Why? So we must learn to be open-minded.

There is another thing I saw at the story meeting: a couple who are engaged in canteen business in the countryside put a jar at the counter door. Anyone who uses soy sauce and vinegar, a child or an old man who is sick and in a hurry to use one or two dollars will put an iou in the jar.

Finally, he accumulated a jar full, and then his wife asked him, why don't you ask someone else for it?

Since we lend it to others, it proves that we have this ability, and others borrow it from us, which shows that life is not as good as ours. If people don't pay you back, it means they are incapable. At this time you ask them for it, but they can't pay you back. Isn't that anger?

In fact, this is a fable, which means that everything should be open. ...

This is the attitude accumulated bit by bit in life. If you feel miserable, it's because you don't have a good concept of life. If you know a good life concept, you won't feel pain at all.

Such a beautiful society, such a beautiful environment, relax. When people can keep an open mind in the face of life and death, what do you think is not worth it?

Facing you, I sometimes feel lost, but I can't blame you, but I hope we are sincere! Because I am not sincere, I will be very painful. ...

I hope we can be happy in the remaining time, do what we like, and go to the places we like, live high's idea.

I know it is very difficult to lead this enterprise, because we either want to make money or let people understand good ideas and learn to live in the sun, just like foreigners.

Their status is: I'll take the money I should take, but I won't do it if you want me to work overtime!

Because they think that overtime is a kind of trampling on their own lives, they enjoy their spare time very much. They can drink some beer by themselves and look at the air. Even if you have a lot of money, I won't envy you. This is a good idea of life. ...

Beyond what, what can you control?

We cannot just be cynical. We can do what others can do. We should form good habits and gradually make ourselves more sunny and confident.

Believe in yourself and you can do it. We should surpass wealth, emotion, money, life and everything! Beyond your control, your life is free!

I feel very happy today. Why? Because many companies are becoming more and more loving.

For example, Dexiang (Li Dexiang, Chairman of Guizhou Heli) is very thoughtful and caring, and the company is also growing healthily;

There are too many good methods like credit construction, which are worth learning from the industry; Like West Asia and Hui You, many stores are making progress;

Including Wei Long (Chairman of Xinglong Family Li Weilong), we always bicker together, but I have absolutely nothing to say about his character.

There are many noble enterprises and entrepreneurs, but we also need wisdom. Without wisdom, only kindness cannot solve the problem!

Therefore, the right way can make us live a better life. Good ideas let us know how to treat life and how to make ourselves relaxed and unconstrained.

People should cultivate this good habit, and good habits can realize your wishes. Look down on money, just spend enough.

The boss will be very tired to make so much money and fill the room with his own money! Money is alive and can bring happiness to people. We should respect it instead of trampling on it!

So I also put down the money, and I will share it so that employees can feel sincere. How can I be unhappy with such a mentality?

I have been working for 20 years. How much money I had 20 years ago is basically the same now. I shared everything except what I spent every year.

Just as I helped Lao Du two years ago, I don't know him very well. If I give him 100 million yuan, I'm afraid I can't come back, because I don't have that much money. But that's who I am. I can't help it.

The same is true of Wei Long mentioned in the previous paragraph. I think he is a treasure of the retail industry in China. He is very proficient in business and loves it very much. I think his electrical appliances are better than Suning's.

People are very passionate, but they have never experienced any ups and downs. So I told him that I don't know you very well, and we are still working hard together, but I like your generosity. I can also learn a lot from him.

I helped him when he was in trouble, even though I knew the money might be gone. Because this money is not a decimal for me, I only have 30 million to 40 million in my hand. The first time I told him that I could give you 50 million at most, and later I gave him 50 million. To tell the truth, I also have this kind of love. I hope our retail industry still has true feelings! I hope this society is better!

Beauty is created by the soul. With the concept of great love, enterprises will get better and better.

Sincerely achieve others.

Don't let the team do things with baggage.

Doing business is to learn this good method. These methods can be used by every enterprise.

You can open a small restaurant or a small clothing store, and you can really achieve others. Don't let your team do things with baggage, let the team do business easily. The grades are really good, and there is nothing wrong with them.

Some enterprises may not have that much courage. Let him get 50% (profit), and he may get 10% and 20%. Some immature enterprises will ask employees to improve their sales performance while raising their wages, so you might as well not add them, right?

Therefore, if you want to run an enterprise, you must first be a good team and solve the problems of these enterprises from the ideological and technical level, so survival is not a problem.

Then you have to lead employees, guide them in which direction to develop, and finally, our enterprise, our career, and our work in which direction to develop, teach employees how to behave, how to do things, and how to plan their own lives.

Pangdong, coming step by step like this, has been developing in a good direction despite ups and downs, including many shortcomings.

Today, you can see that in a difficult industry like supermarkets, at least in Pangdong, the working hours of employees are not long, up to seven hours. Weekend plus annual leave, as well as Spring Festival holiday, one-year rest time 140 days.

For example, in this period (recently), employees are playing outside and traveling everywhere, and we are still closed on Tuesday. If you don't close the store, it may be better than the current operation.

Therefore, Fat East will learn from the developed countries in the world, learn their life concepts, and when doing things, guide everyone to concentrate on things, do things wholeheartedly, and be down-to-earth, which is also efficient.

Our work efficiency may be more than twice or even higher than that of this industry, so the cost of human resources is still low.

After making money, I will share with you that the salary is so high that there will be such dividends in the future. Although (supermarket) is such a backward industry, the income of employees is basically about 7,000 yuan per month, so employees will definitely try their best to make the quality better and the price more realistic.

In the future, our goal will be the same as costco and Sam's member stores, that is, to sell more and more real goods, provide better and more distinctive products and make greater contributions to social services?

Since I am a supermarket in the retail industry, I think about how to solve this livelihood problem, and then I will have a reasonable return and a reasonable profit, forming such a virtuous circle.

Let customers benefit, let themselves benefit, and let society benefit, so as to develop well.

Although it is not very good, it is precisely because of this concept that every department from Fat East benefits from this beauty today. I hope more enterprises can also have this idea.

Don't think that this concept cannot be used. Put yourself in others' shoes. If you are an employee and the boss is very kind to you, are you happy? Would you be more sincere about it?

So you should think about how to make employees feel more at ease at work, how to improve their abilities, how to have more opportunities to improve their abilities and exercise themselves, and how to make employees feel the idea of a bright future and a dignified life, so that your business quality will be improved beyond your imagination.

So (actually) at present, Pangdong has no shareholders, and (actually) it is just how much money is earned and what standards are used to distribute it to employees.

Responsibility and sense of responsibility of entrepreneurs

Let more people get warmth and respect, see the beauty of society, see the beauty of time, and see the beauty between people, and we ourselves are the beneficiaries.

Entrepreneurs have standards and should be responsible to the society, instead of taking enterprises as a tool to gain fame and fortune. You have no respect for yourself. Isn't it inferiority to want such fame and fortune? Therefore, as an entrepreneur, you should have a sense of responsibility to the society, respect employees and give 70% of your love to employees.

When the system problem is solved, your business will be easy. If the system is not solved, many things are done by superiors to help subordinates; The system solves it, and the lower level helps the higher level.

If all employees do good deeds, how can your enterprise not do well, how can it be unhappy and how can it have no quality?

A good system can stimulate people's enthusiasm and potential. Although Fat Donglai is not perfect, at least he can live well and move in the direction he wants normally.

A good system will bring good standards, rely on standards to carry out work, embody fairness, freedom, respect, sunshine and kindness, and formulate enterprise systems around this culture. Putting this system into the work of employees can at least maintain the high standard operation of the store.

In fact, the assessment is in line with the system, but the assessment method must play a positive role, not a negative role, and let him know that this is for his own good, not a negative result. So this requires wisdom.

Being a business is not that complicated.

I asked Eslite Bookstore to build the library of Pang Donglai's headquarters, which cost more than 5 million yuan and was only open to employees. And there are no utilitarian books here, only books on philosophy and technology. I hope they can accept the washing of their hearts.

There are drinks in our library area, all of which are free. Some employees' children are left unattended after school and stay in the library area. How can employees be so unhappy?

If we can make every employee like, warm, attentive and happy at work, and if we can make every customer get respect, warmth, trust, peace of mind and happiness, our enterprise will be better, truly relaxed, happy and sweet, and it will be our proud and loving home!

Like what you are doing.

If you think so, you may relax a lot in life.

You can never earn money, so you have to have a team to be an enterprise. With a team, we can at least know how to make this team more cohesive, capable and creative, create value, and at the same time, make a reasonable return and contribute this value to the beauty of society.

Realize this virtuous circle, then your career will be out of confusion and you will be much happier.

If you understand this concept and apply it to you, you will really relax a lot.

Don't do this kind of depreciation in the first two years. First, think about how to do a good job of the team, then take care of the employees, then do a good job of quality, don't be greedy, and don't think about opening a branch before the enterprise develops well.

Otherwise, in the future, I will let myself get away with nothing. I may lose my health, my freedom and even my debt.

So do anything, do business, let yourself like it, don't always let yourself be so vulgar and greedy, it will make you very miserable. Stay away from greed, jealousy, hypocrisy, selfishness and inferiority.

Do what you like, regardless of what others say. Do it in good faith, do a good job in quality, and then have a long-term plan. If you are going to do it, you will do it all your life, not just to make money. If you want to make money, the result will not be good, you will not be happy, and you will waste time. There may be a little disturbance, and you don't know what to do.

So if you like to do it, no matter how big the storm is, just like you like your lover, you don't care how much you pay, because you like it, so you feel very happy to pay like this.

But if you don't like it, pay a little, (or) make a little mistake, you will complain, you will be lost, you will feel unworthy, so you must cultivate your heartfelt love to do it.

If you don't know what love is now, cultivate it from now on.

Respect your industry, no matter what you do, you must do a good job in quality, be worthy of your industry, your products, your team and your efforts. I hope you understand and be happy!