On 20 12, 16, I bought a gold necklace worth 2258 yuan at Hongfu Jewelry in Mohist Jiayuan Store at about 8: 30 pm on February 6. Because it was hollow, I found it squashed the next morning. I don't know if it's the product quality or the lack of jewelry boxes. Such a precious thing can't be damaged on purpose. 65438+February 17, went to the store to change it at 1 pm. As a result, I refused to return the goods on the grounds that it would affect the secondary sales. The condition of returning goods is 5% depreciation charge, plus processing fee per gram 18 yuan. I bought the goods in less than 24 hours. How to get there as a second-hand goods, but also depreciate by 5%? The store said it was a rule. As long as it reaches you for one second, any problem is your own, and you have to bear it yourself. If you want to return the goods, you must pay depreciation and processing fees. Their attitude towards customers is also extremely bad. My rights and interests are seriously damaged. If I don't solve it, I will be kicked around like a ball. Call the manager again, but he won't answer. The service in Jimo Jia Jiayuan is poor, and the quality of products is worrying.