Since I entered this clothing store in 20xx, I have studied modestly, taken my work seriously, summed up my experience and made some achievements. At work, I gradually realized that if I want to be a good shop assistant in a clothing store, I have to be strict with myself. Here, I make my 20xx work plan to motivate myself and achieve better results:
First, under the leadership of the store manager, unite colleagues and build a relatively stable sales team with you:
Sales talent is the most precious resource, and all sales achievements come from having a good salesperson. Building a united and cooperative sales team is the foundation of our store. Building a harmonious and lethal team in the future work is the main goal of me and all our shopping guides.
Second, warm service and smile.
We should face every customer with full enthusiasm. Pay attention to communication skills with customers, grasp customers' purchasing psychology, and serve customers wholeheartedly.
Third, be familiar with clothes, improve aesthetics and help customers choose goods.
Understand the characteristics of every dress in our store, and fully understand the style, model, color, price, fabric and suitability for people. What exactly should I do?
In addition to showing and explaining clothes to customers, shop assistants should also recommend clothes to customers to arouse their interest in buying. I will recommend clothes in the following ways:
1. Be confident when recommending clothes to customers. When recommending clothes to customers, salespeople must have confidence in themselves, so that customers will have trust in clothes.
2, suitable for customer recommendation. When presenting goods and explaining them to customers, we should recommend suitable clothes according to the actual objective conditions of customers.
3. Using gestures to recommend to customers will bring imagination to consumers.
4, with the characteristics of goods. Every kind of clothing has different characteristics, such as function, design, quality and so on. When recommending clothes to customers, we should emphasize the different characteristics of clothes.
5. Focus the topic on commodities. When recommending clothes to customers, we should try our best to lead the topic to clothes, and pay attention to customers' reaction to clothes, so as to promote sales in time.
6, accurately say the advantages of all kinds of clothing. When explaining and recommending clothes to customers, we should compare the differences of various clothes and accurately tell the advantages of various clothes.
Fourth, develop the habit of finding problems, summing up experience, and constantly self-criticizing and improving:
The purpose of training to find problems and sum up experience is to improve their comprehensive quality, find problems in their work, sum up experience and put forward their own views and suggestions, so as to raise their sales ability to a new level.
Five, according to the sales task issued by the store, resolutely complete the xx million turnover task issued by the store:
Divide tasks into weekly tasks and daily tasks according to specific conditions, so that there are clear goals every day and things will be more organized; Divide the weekly and daily sales targets into each of our shopping guides and complete the sales tasks in each time period. And strive to improve sales performance on the basis of completing sales tasks.
To enter a new industry, everyone should be familiar with the product knowledge of this industry, the operation mode of the company and the establishment of customer relationship groups. In the process of sales, there are really many things to learn, such as the knowledge of goods, the collocation of clothes, and the need to understand and meet the needs of customers.
I think the development of our xx men's clothing store is inseparable from the comprehensive quality of all employees and the management philosophy of managers. Building a strong sales team and a good working environment is the key to success.
Part II: Model essay on personal work plan of sales staff.
A shop assistant is a person who sells goods and services in a business place. The following is the personal special work plan of the sales staff to facilitate the orderly work in the future.
First, be familiar with the working environment.
1, familiar with the responsibilities of the floor supervisor, the daily work flow of the floor supervisor and the coordination department of related work;
2. Be familiar with the managers and employees on this floor and ask about their work;
3. Be familiar with all counters on this floor, including their names, specific locations, business nature, mode and status.
Second, find the problems existing in the current work.
1. According to the previous stage of work, find out the loopholes in the current workflow, such as whether there are problems that the department can't solve, and whether there are problems that need the assistance of relevant departments but there are no specific people and methods to implement;
2. Whether all employees on this floor are clear about their job responsibilities and corresponding work processes, whether they have the ability to do their jobs and the problems that need help in their posts, and whether they do their jobs according to the corresponding requirements;
3. Understand the problems that need to be solved in the operation of counters on this floor, such as lighting, commodity display, inventory backlog, etc.
Third, solve the problems in the current work.
1. Improve work flow and rules and regulations, seek help from superiors for problems that can only be solved by the department, and communicate and coordinate with relevant departments for problems that need the assistance of relevant departments;
2. Train the employees at this level to make them have the necessary abilities for their posts and be able to do their jobs according to the company's requirements;
3. Communicate and coordinate with all counters to solve the problems they need help to solve.
The above work is the main work plan and must be carried out in the specific daily work management:
1, manage the floor sales work plan;
2. Have a clear understanding of counter sales, goods and personnel on this floor;
3. Be responsible for the work distribution, attendance, gfd and code of conduct of the front desk and clerk;
4. Help subordinates solve problems in their work;
5. Train subordinates and track and check the training effect;
6. Handling customer complaints;
7. Strictly implement the company's rules and regulations;
8. Timely and accurately feed back commodity information and customer needs and suggestions to the company;
9. Be responsible for the environmental cleaning, lighting, props maintenance and safety of the venue;
10, change it in time and check the store display;
1 1. Track the implementation and publicity of the company's promotional activities;
12, responsible for monthly floor inventory;
13, check regularly, and draw after warehousing;
14, according to the actual situation of the store, make appropriate personnel deployment;
15, responsible for the quality and progress of subordinates;
16, responsible for the material display, props and management of this floor;
17. Draw up the market survey work plan and implement it;
18. Manage all counters according to the company system, communicate and coordinate with their owners, and handle the different opinions of both parties;
19, sales performance analysis.
The third article: the latest model essay on the work plan of jewelry store salespersons
The first is to grasp team building.
Excellent team is an important guarantee for doing a good job. Since the establishment of the security team, we have adhered to the "two-handed approach" in team building: one hand focusing on staffing and the other on quality improvement. In terms of staffing, we recruited 2 1 student players from Jiangxi Police Academy. At the same time, we also pay attention to recruiting excellent players from military veterans. Through half a year's efforts, the number of our team has increased from 7 at the beginning to 39 now.
People, five times as many as at the beginning. In team building, we combine "horse racing", "horse racing", "horse training" and "horse raising". While introducing players through multiple channels, we attach great importance to the improvement of the overall quality of players. After each new team member comes in, we should organize a safety professional quality training for half a month. At the same time, we also specially invite experts from Yangzhou Fire Brigade to teach the team members fire knowledge and skills, so that the team members can master the basic skills as soon as possible and meet the post requirements. After the team members take up their posts, we also insist on skills training two days a week, rain or shine, hot and cold, and constantly improve the professional quality of the team members.
The second is to grasp the system construction.
The key to an orderly and fruitful work is to rely on a scientific and applicable system to ensure that "there is no Fiona Fang without rules". After the formation of the team, we introduced a set of strict and practical systems of duty, succession, study and training, implemented paramilitary management for the team, standardized everyone's behavior with the system, and ensured the completion of work tasks with the system. For example, the team members on duty must arrive at their posts 15 minutes in advance for handover; Team members must March in procession to and from work, fully demonstrating the quality and charm of soldiers.
The third is to grasp ideological construction.
Because our players come from different places and positions, their comprehensive qualities, personalities and hobbies are different. More importantly, they are all just in their early twenties and full of blood, which is not only the need of our security work, but also the need to pay attention to in our daily work and life. Young people have great plasticity and variability. Therefore, in the team building work, we should carry out ideological and moral construction throughout and persevere. In terms of working methods, according to different players and different situations, we should flexibly insert ideological education into class meetings and business meetings instead of training, talk with players individually, carry out typical case education, hold flag-raising ceremonies and other forms to flexibly implement ideological and moral education. For example, if we grasp the story of Comrade Lei Ming's "Saving lives in the rain, saving lives without losing money" and organize all the team members to have a big discussion on "Where is the value of people", "How to be a politically qualified and professionally competent security guard" and "I think a qualified security monitor should be", on the basis of learning and discussion, each team member can write a profound and valuable experience article, and most of the team members can put their learning into concrete actions. Yeah, work hard.
We demand that the existing problems and mistakes be reported in time without concealment, that mistakes be corrected, that mistakes be corrected, that lessons be learned, that the spirit be strengthened and that the work be improved.