Tmall worry-free shopping is a service brand launched by Tmall after integrating the supply chain and service capabilities of platforms, merchants and service partners on 20 16. Tmall's worry-free shopping service covers the full-link experience scenes of consumers such as pre-sale, in-sale and after-sale, covering almost all categories and commodities of Tmall. Specific service commitments include: quick refund, quick return, pick-up at home, delivery, installation, worry-free maintenance, one-click help, etc.

Tmall Worry-Free Shopping will designate major categories such as large-sized clothes, fast-moving consumer goods, beautiful homes, consumer electronics and auto parts to make a commitment to the timeliness of logistics, and realize "on-time delivery" and "late compensation" on a large scale, so that consumers can perceive more arrivals on the same day and the next day.

Extended data

For different industries, Tmall has different requirements for worry-free purchase certification standards. For example, precious jewelry such as jewelry, diamonds and gold will require "one thing and one certificate", that is, the goods need to be appraised by an authoritative organization and issued a certificate, and consumers can check the authenticity on the platform after purchasing the goods.

In terms of residential furniture, obtaining the Tmall worry-free purchase logo needs to meet the "quality certification" and obtain authoritative certification data at home and abroad. For categories with high safety standards such as milk powder, Tmall Worry-Free Purchase requires genuine traceability by scanning the QR code, and consumers can query traceability information such as origin by scanning the QR code. Baidu Encyclopedia-Tmall Wuyougou