Answer 1: There are two kinds of lettering: laser printing and steel printing (also called rubbing). Most gold factories use steel seals, and a few use laser printing. All our products are delivered directly to us through the factory. I will respond to our leaders and let them communicate with the factory.
Answer 2: Because the texture of gold is soft, the factory adopts steel seal technology, and the LOGO position is too small. But don't worry, the state has requirements and regulations, and any gold jewelry must be marked with the words "thousands of gold". We operate according to law and everything is carried out according to national standards. (If customers still have concerns, they can observe with the store's ten-fold magnifying glass. )
Question 2: I have worn gold jewelry for decades. I don't need your introduction. My experience is much richer than yours!
Answer 1: Agree with the customer: That's for sure. You are our old customer, and your experience is definitely better than ours. I'm sure you know that our brand has always enjoyed a high reputation.
Answer 2: Express your opinion: We just give some suggestions, which I hope you can adopt. Of course, the choice is still yours, right? I will help you choose the products you like.
Question 3: Why is the gold price of your family always a few dollars more expensive than that of other families, and the labor cost is also higher than that of other families?
Answer: I understand your idea very well. When we buy things, we always think that the cheaper the better. However, while we are pursuing cheapness, we must not forget quality, especially jewelry. Cheap is only one aspect, and rest assured is the most important thing. Assured product quality, brand reputation and service are all factors that must be considered. I don't know if you have ever encountered such a situation. I once met a customer. I bought another gold shop because I thought it was a few dollars cheaper. As a result, cleaning and maintenance are very troublesome now, because that store is gone, and you don't have such worries for brands like ours. We have xxxx stores all over the country. Besides, as you know, our store has been open for many years. Besides, all our gold prices are implemented according to the company's daily sales standards. All products look different on the surface, but they are exactly the same. High-end goods like jewelry are almost the same in technology and quality. For customers who don't know much about it, it's not obvious at once, but if you wear it for a few days and compare it carefully, you will see the difference. So our products are very exquisite in technology and style.
Question 4: Why do the products we bought back have red spots and still exist after burning? Why?
Answer 1: You can rest assured that the quality of all our products has been tested by national authorities. All our products are delivered directly to us through the factory. The problem you mentioned is a common problem of gold jewelry, not a quality problem. As we all know, gold has the characteristics of high corrosion resistance of precious metals and is not affected by general chemicals. However, in our daily wear, we still come into contact with many chemical elements hidden in cosmetics, washing products or air. It may not be a problem in a short time, and there is no problem with ordinary chemicals. However, there is no guarantee that some very active chemical elements will have a certain impact on gold ornaments. Generally, such a deep chemical impact cannot be solved by burning alone. It must be solved by acidification and deep cleaning, and then the original appearance of jewelry can be restored by nondestructive polishing.
Don't worry about this, it's not a matter of product quality, it's a common phenomenon of jewelry wearing. Therefore, you must choose a trustworthy brand when buying jewelry, so that the service will be guaranteed in the future. Unlike some stores, they will close in a few months. If something goes wrong, who do you want to go to?
Question 5: Why do you have to pay such a high fee?
Answer 1: You can definitely see the difference between 3D hard gold and ordinary gold. Compared with ordinary gold jewelry, this is a new craft, which requires a lot of craftsmen or technology to present such a beautiful style. Moreover, in the process of super-planting, the required infrastructure investment is higher than that of ordinary gold, and not all ordinary gold factories can produce 3D hard gold. And more importantly, 3D hard gold jewelry, with smaller gold and larger styles. It's good to give it away or take it with you. The style is very personal and shows your face. Therefore, even if the labor cost is higher, I believe it is completely worth knowing.
Question 6. Why do gold and platinum products need to be exchanged for new ones?
Answer: Your question is very good. In our imagination, gold jewelry should be replaced with new ones, and one gram should be 1 gram. That's fair. I had the same question when I first started selling jewelry. It was not until I really understood the processing process of gold jewelry that I realized that the processing process of precious metal jewelry had a relatively high loss and the loss was not low. Think about it, these polishes. There is also the loss attached to the mold when the mold is inverted and the natural oxidation when it is returned to the furnace, all of which are losses. It is precisely because of the normal loss of jewelry reprocessing that the loss fee will be charged. Labor costs are better understood. We can't sell your recycled old jewelry directly on the counter as a commodity, we can only recycle it as raw materials. Does the master need money if he wants to reprocess it into jewelry? Moreover, the complicated process will consume more workers and trade unions, and the processing cost will be more. Now, do you understand?