Many scenic spots, tourists are coming for the first time. They are not familiar with the route of the tourist area, but blindly follow the guidance of the tour guide. Travel agencies omit some travel content and reduce costs, but consumers don't know. Other travel agencies report scenic spots in vague ways, such as ×××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××

Coping methods: After detailed communication with travel agencies, consumers must clearly write down the itinerary of each day and the time of staying at scenic spots in the travel contract to safeguard their own rights and interests.

Trap 2, low-price lure

At present, the tour fees of some domestic and overseas tours are incredibly low, and tourists are often worried, but they don't know that they may fall into the low-price trap. For example, the prices of "zero tour fee" and "negative tour fee" are obviously lower than the cost price, and the result is bound to be made up by reducing the quality of tourism and accommodation standards, shortening the travel itinerary, increasing the shopping time and times, and increasing self-funded items.

How to deal with it: Price is not the primary condition for choosing a travel agency. Consumers should jump out of the misunderstanding that they only want low prices and ignore service quality, and measure the advantages and disadvantages of travel agencies from multiple angles. There are many factors that make up different tourism prices. Different means of transportation, hotel level, catering standards, tour guide level and itinerary arrangement will all affect the tourism price. Never choose a travel agency whose service quality is difficult to guarantee just because it is cheap.

Trap 3: forced consumption

At present, due to the popularity of zero tour fee, the income of tour guides and local agencies depends entirely on tourists' participation in self-funded projects and shopping rebates, so the phenomenon of group shrinking occurs from time to time. A scenic spot that should have been visited in an hour may make you get together in half an hour. Tickets for some scenic spots only include big tickets when tourists sign up, and small scenic spots inside also cost a lot of money. Into the big scenic spots, small scenic spots are set up one by one, and it takes money to get in. Sometimes tour guides will arrange tourists to visit some self-funded scenic spots, and the fees for these self-funded scenic spots are usually very high.

How to deal with it: consumers should sign a written travel contract with the travel agency before participating in the group tour, and must carefully finalize the specific arrangements in the itinerary, clarify the itinerary and travel price, and prevent the travel agency from raising prices in disguise. Consumers have the right to refuse the self-funded entertainment items added by some travel agencies without authorization.

Trap four tour guides mislead and buy by mistake

In recent years, there are more and more complaints about consumers being cheated in shopping during travel. Travel agencies arrange fewer tourist attractions and more shopping spots. Tour guides and drivers spend too much time guiding shopping for kickbacks, which affects consumers' trips. Most places that take consumers shopping are goods with inflated prices, and consumers are often cheated when shopping.

Coping methods: Consumers have the right to refuse to participate in shopping activities beyond the scope agreed in the contract during the trip, and keep relevant evidence. After returning, they will appeal or complain to the relevant departments in time to safeguard their legitimate rights and interests.

In addition, it is necessary to rationally buy featured products locally, and buy less or no featured products. Be careful when buying valuables such as jewelry when traveling abroad. You must compare the price and model calmly. Check the documents and ask for the invoice after shopping. The contents of the invoice should clearly state the details of the purchased goods, and you should also prevent the package from being replaced when picking up the goods. If the purchased goods are found to have quality problems, consumers can apply for a refund through the travel agency.

Trap 5, the catering standard is lowered.

The poor quality of tourist catering is a common feeling of tourists. Usually, in the travel contract, the meal fee signed by the consumer and the travel agency is mainly the number of meals and the cost standard of each meal, and the total cost is included in the total travel fee. In actual travel, consumers' catering expenses are not implemented according to this standard at all, and some expenses are "cut off" by travel agencies or tour guides. For tourists' opinions, tour guides usually shirk their responsibilities on the grounds that the catering level here is like this.

Countermeasures: When signing a travel contract, consumers should not only clearly write down the number of meals and the standard of meals, but also agree with each other. In the case of poor catering quality, consumers have the right to immediately terminate the catering arrangements of travel agencies or tour guides, demand a refund of the meal expenses, and solve the meal expenses themselves.

Trap 6 accommodation hotel downgrade

Although some travel agencies fill in the grades and prices of accommodation hotels, we should know that the prices of hotels with the same star rating vary greatly due to different geographical locations. Hotels that are not in scenic spots or urban areas have low prices, but they are time-consuming and laborious for tourists. Sometimes tourists clearly enter a five-star hotel, but the rooms they live in are only three-star standard, because many hotels are composed of the main building and the auxiliary building, not only the prices in the two places are different, but also some stars are different, and the accommodation conditions are greatly reduced.

How to deal with it: In terms of accommodation, it must be clearly stated in the contract whether it is an ordinary room, a standard room or a star-rated room. What is a star-rated room and is it listed? Also ask about the construction time and geographical location of the hotel. Hotels of different grades and different regions not only have great price differences, but also have great travel convenience.

Trap group seven or round group

Some travel agencies can't form a group because there are too few consumers who sign up for travel. Without consumers' knowledge, these registered consumers will be transferred to other travel agencies, which will be responsible for taking tours.

Coping method: choose a credible travel agency. When choosing a travel agency, don't be led by the price. Different brands, different services and different routes will have different prices. Visitors can decide what kind of team to join according to their income and spending power, and don't just be satisfied with low prices.

Before departure, tourists must know the situation from the registered travel agency, and find out the contact information of the partner, the package tour agency and the reception agency, so as to avoid being dumped on the way, but they can't find the object of complaint. It is necessary to keep the travel contract so that when the travel agency lowers the reception standard, it can be used as its own or as the basis for complaints. Don't take drastic actions such as quitting the group halfway.

Trap 8 poor tour guide service

Every tourist season, many scenic spots are overcrowded, and the rooms and vehicles originally reserved by travel agencies have not been implemented. Some low-quality tour guides will take the opportunity to hide and let you suffer. Other tour guides will dump you on the pretext that you don't keep the assembly time and fall behind on your own. These tourists are often full of cowardice and have nowhere to reason.

Coping methods: When traveling, you must find a regular travel agency and a regular tour guide, and don't be fooled by the "black tour guide" for being cheap. Tour guides must hold relevant certificates. At present, most tour guides in China's tourist cities have replaced the new version of the tour guide card issued by the National Tourism Administration in the form of IC cards. At the top of the card, the words "Tour Guide Card" are written in Chinese and English, and at the bottom, the level, number, name, language and other items of the tour guide are written. In the middle, there is a recent 2-inch frontal photo of the holder bareheaded. Consumers encounter problems with the service quality of tour guides. If you are a local tour guide, you can complain to the local tourism management department. If you are a tour guide, you can complain to the tourism management department where the travel agency is located.

Trap 9 is good at changing contracts.

Some travel agencies verbally promise that consumers can enjoy very high-quality services, but in fact, in the process of traveling, they often change their contracts and the promised services are not fulfilled.

Countermeasures: Don't trust the advertisements and verbal promises of travel agencies. Be sure to sign the text of the travel contract and determine the specific travel time, route, price, means of transportation, accommodation and catering standards and the contents of the verbal promises in writing. In the process of traveling, it is found that the travel agency has breached the contract, so it is necessary to keep strong evidence of the damage to its rights and interests so as to complain according to law in the future.