The business community has summarized the daily counter language of shop assistants and summed it up as a concise "fourteen-character" language, namely: you, please, welcome, sorry, thank you, never mind, goodbye. Shop assistants should master and use these phrases flexibly in the whole sales process.

2. Examples of common service terms at the counter

Hello!

What jewelry do you need?

Please look here.

Look, is this gem ring nice?

Shall I help you choose?

Do you need any other jewelry?

Sorry, the style you want is sold out. Do I need to leave my name and contact information? We will inform you when the goods arrive.

Excuse me, just a moment, please. I'll come right away.

Please forgive me for keeping you waiting.

You give it to me? Yuan, looking for you? Please count, Yuan.

Please go and come again.

Please make yourself at home. This is what we should do.

Thank you, please give us more valuable advice.